If your print order arrives damaged, please contact me with a description of the damage (I may ask for a photo to show the USPS) and I will replace the order immediately.

Return of original art is accepted within 7 days of receiving your order. Art must be returned free from damage and in original package with original shipping contents. Shipping costs are nonrefundable.

Please make sure your your shipping address is correct; I cannot be held responsible for lost packages due to incorrect addresses.

Please feel free to contact me with any questions about your order at any time.
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All major credit cards accepted through Etsy or Paypal. Please note that all California state residents will be charged 9% sales tax.

Customs, duties and/or taxes incurred on orders shipped outside of the US are the responsibility of the customer.

Please note that I always ship to the address entered on your etsy order form, even if you are paying through Paypal. Prints are package in a cellophane sleeve and mailed in a sturdy, stay-flat mailer. I try to use recycled packing materials and boxes whenever possible when shipping large orders or framed original art.

*Domestic orders: I ship USPS first class with tracking; Priority Shipping and overnight Express Shipping are also available through a drop-down menu. If you'd like different method of shipping, please contact me before placing your order.

*International orders: I ship Airmail, first class. There is no way for me to track international orders, so please make sure your address is entered correctly. If you'd like a different method of shipping, please contact me before placing your order.

For wholesale inquiries, please contact me: shelley [!at] shelleykommers.com