Custom Made Mugs, Barnwood Furniture & Accessories
oldbearcreek's Shop Policies
We accept PayPal. Once your payment is confirmed, your package will ship from Albert Lea, MN USA, within 3 business days via USPS.
We do offer special rates on multiple item orders. please ask for more details.
After your payment is confirmed, your package will ship fwithin 3 business days via USPS, unless otherwise noted.
Your order will be packaged with care and shipped via USPS First Class Mail with Delivery Confirmation. My totes are shipped within the U.S. via USPS Priority Mail with Delivery Confirmation.
► INSURANCE/SHIPPING UPGRADE
Insurance and/or faster shipping are available for an additional charge upon your request. Please convo me before ordering to arrange this.
► SHIPPING GIFTS
If you are shipping a gift, please let us know when purchasing so that it will ship to the right address. We are happy to send a gift to another address on your behalf.
Refunds and Exchanges
► CUSTOMER SATISFACTION
It is of the utmost importance that you are satisfied with your purchase and experience.. Please email me with your questions, I'm happy to chat with you!! Upon receipt of your order, if you have any questions or concerns, please contact us immediately.
I'd be happy to work with you in reaching a solution before feedback is given/received! PLEASE NOTE: I do not offer returns or exchanges beyond 14 days of receiving your package.
► CUSTOM, PERSONALIZATION, WHOLESALE
I do not offer refunds or exchanges on with names or personalized messages on them. These orders are final. The only exception is if I have made an error, in which case I will gladly make it right.
Additional Policies and FAQs
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Last Updated February 6, 2011