Old Grey Mare-Primitives Handmade and Recycled

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Shop policies

Last updated on May 9, 2022

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All items are made by me here in my smoke free home. Unless otherwise stated, all designs and patterns are the sole property of oldgreymareprimitive.

Accepted payment methods

Returns and exchanges
I do not offer refunds or exchanges.
See shipping above.
I will detail and photograph as carefully as I can, so please inquire with any concerns before purchasing. I want you to be satisfied with your purchase. I sell quality products that I am proud of, that you will be happy to own or give as a gift.

If you receive an item, and it is not as described, please contact me and together we will work to find a solution. I want you, my customer, to be satisfied, I want you to return to my shop.
Please understand I am a new, one-gal shop and these policies reflect my desire to protect myself and all my customers.

If you are dissatisfied with a purchase, please contact me before leaving feedback, and I will work with you to resolve any issues.
I accept only Paypal as method of payment.
Payments are due within 3 days of sale, or item will be re-listed.

If Paypal is not an available option for you please convo me 1st and we'll see what we can do.
All items will be carefully wrapped and have lovely presentation.

Items will be shipped priority mail or USPS ground 1st class.
Not responsible for lost items or damages caused by mishandling by the USPS.

Currently I am shipping only to USA, but if you are an International buyer, I would love to have your business so please convo me 1st and we'll figure it out.
Additional policies and FAQs
I will gladly and promptly answer any questions you may have about a listing.

I hope something from my home will soon be at home in yours.

Thank you for stopping in.