OliveAndRyeCats

Olive & Rye Custom Cat Portrait and Art Shop

Ambler, Pennsylvania | 511 Sales

OliveAndRyeCats

Olive & Rye Custom Cat Portrait and Art Shop

Ambler, Pennsylvania 511 Sales On Etsy since 2014

5 out of 5 stars
(189)

Announcement   NOTE: For guaranteed winter holiday gift delivery all custom portrait orders will need to be placed by October 31, 2018. We also have gift cards available to give if you are unable to place your order in time to have it completed for the holidays. We will be temporarily suspending all custom ordering through the remainder of 2018. We apologize for any inconvenience. Custom portrait ordering will resume in January 2019. To guarantee Dec 24th delivery for all non-custom items, domestic US shipping orders must be placed by Dec 8, 2018. We can no longer guarantee International Dec 24th delivery for this year.

Welcome to the Olive & Rye Custom Cat Portrait and Art Shop. Would you like to immortalize the special feline in your life with an original custom illustrated portrait? We can make it happen!

If you have a specific request, more than two cats, want a different sized print or any questions, please convo us and we will be happy to work to suit your needs.

A portion of proceeds will be donated to the animal shelter Philly PAWS.

Sign up for infrequent mews updates here: http://eepurl.com/b45r7b

Announcement

Last updated on Dec 3, 2018

NOTE: For guaranteed winter holiday gift delivery all custom portrait orders will need to be placed by October 31, 2018. We also have gift cards available to give if you are unable to place your order in time to have it completed for the holidays. We will be temporarily suspending all custom ordering through the remainder of 2018. We apologize for any inconvenience. Custom portrait ordering will resume in January 2019. To guarantee Dec 24th delivery for all non-custom items, domestic US shipping orders must be placed by Dec 8, 2018. We can no longer guarantee International Dec 24th delivery for this year.

Welcome to the Olive & Rye Custom Cat Portrait and Art Shop. Would you like to immortalize the special feline in your life with an original custom illustrated portrait? We can make it happen!

If you have a specific request, more than two cats, want a different sized print or any questions, please convo us and we will be happy to work to suit your needs.

A portion of proceeds will be donated to the animal shelter Philly PAWS.

Sign up for infrequent mews updates here: http://eepurl.com/b45r7b

Olive and Rye

Contact shop owner

Olive and Rye

Reviews

Average item review
5 out of 5 stars
(189)
See reviews that mention:
quality 20 shipping 13 customer service 19
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About

Original Cat Masterpieces

As a crazy cat lady, photographer, and graphic designer, creativity and kitties are close to my heart. When I joined the cat Instagram community in October of 2014 with @oliveandrye, I was inspired to start drawing some of the beauties that I saw in my feed every day. Requests started to pour in, so it seemed like a good idea to open a shop and I did so in January 2015. Every portrait is one-of-a-kind, custom drawn in Adobe Illustrator by me, Laura Kicey.

A portion of the proceeds from sales will be donated to Philly PAWS, the wonderful no-kill shelter from which both Olive & Rye were adopted.

Shop members

  • Olive and Rye

    Owner

Shop policies

Last updated on October 21, 2017
My aim is to create a whimsical and stylized portrait of your cat that captures their personality in a fun and colorful way. Please have a look at the sample portraits to get a sense of the style I work in and see if it appeals to you. All portraits are made to order using Adobe Illustrator.

While I do use your photos for reference, I often make some creative choices and alterations to help capture the spirit of your kitty. Depending upon how many orders are in the queue, it can take a few weeks before you receive a proof of your portrait. Once you receive the proof, I can then work with you if you would like to see any changes made from there, with additional proofs thereafter until approved. Once approved I will send you your final digital file to post to social media and have your print made and shipped to you.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept cancellations
Request a cancellation within: 2 hours of purchase
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
Returns and exchange details
We aim for 100% satisfaction! With the proof-to-print process, there may be some color shift between what you see on your computer's monitor and what the print looks like. While this is unavoidable, we do our best to provide you with beautiful results.

If your print is damaged in transit, please photograph it within 7 days of receipt and alert us and we will reorder at no additional cost to you. For US print orders, if your print does not arrive within a week of being notified of it shipping (3 weeks for international shipments) please let us know and we will reorder at no additional cost to you.

We do not offer refunds on portraits once you have approved the proof stage. We cannot offer refunds on custom printed items such as stickers, notecards, tees, mugs, etc. once we have your approval to print. If your items is damaged or the quality is unsatisfactory we will do our very best to get you a replacement.

If I cannot complete your order for any reason, you will receive a full refund.

For all other non-custom merchandise (cat art apparel, housewares, art prints, and stationery) all sales are final. If your item(s) arrives damaged or the quality is unsatisfactory we will do our very best to get you a replacement.
Payment
I accept Etsy Gift Cards, Credit Cards and PayPal as payment.

If you need help during your payment, please convo me and I will get right back to you.

Payments must post within 5 business days or your order will be subject to cancellation. I will always contact you if your order cannot be completed.
Shipping
For digital file portion of portrait purchases, files can be sent via dropbox link or email attachment. Prints will be shipped to the address supplied as First Class or Priority Mail via USPS.

Please include your phone number when checking out with PayPal so it can be included on the packing information.

Buyer is responsible for customs fees, receiving fees and taxes
for international shipping.
Additional policies and FAQs
For print orders, we will send the 600x600 pixel digital proof to you prior to my ordering your print, in the event any changes need to be made.

Copyright Information:

* All proofs and finished images are copyright Laura Kicey and may be used in advertisements and derivative works for this shop such as books and calendars.

* The artwork created for you is for your PERSONAL use only and is not to be used to create items which the recipient will sell (no commercial use). The sticker files and proof are provided to share via social media and to make stickers to share with friends, not to sell.

* By commissioning a portrait, you are granting me permission to use the photos you supply as inspiration. While each portrait is drawn by hand using a computer program and creative interpretations will be made, there will be some similarity to the supplied photographs.

* Portraits made by artist Laura Kicey (Olive & Rye Cat Art) may not be duplicated for sale, copied or distributed without written consent by artist Laura Kicey (Rye & Olive Cat Portraits)

* By placing an order with Olive & Rye Cat Art, you are recognizing that all copyrights to your pet's portrait are owned by Laura Kicey (Olive & Rye Cat Art).
Privacy
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy.

To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of a portrait), if you contact me directly.

I rely on a number of legal bases to collect, use, and share your information, including:

-as needed to provide my services, such as when I use your information to fulfill your order, to settle disputes, or to provide customer support;
-when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
-if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
-as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 6 years.

I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

-Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.

-Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.

-Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.

-Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

For purposes of EU data protection law, I, Laura Kicey, am the data controller of your personal information. If you have any questions or concerns, you may contact me at oliveandryecats [!at] gmail.com. Alternately, you may mail me at:

Laura Kicey
PO Box 722
Ambler PA 19002-0722
USA