I ♥ DESIGN
OLIVE BERRY PAPER + YOU = STATIONERY BLISS!
Olive Berry Paper, LLC is an online shop dedicated to providing you with invitations and stationery with a modern twist. Whether you prefer things to be simple and chic or decadent and luxurious, we have a fresh design to meet your needs.
All of our personalized stationery is designed in-house and cannot be found anywhere else. From engagement parties to baby showers, we strive to bring you fresh designs that will bring a smile to your face.
Monday - Thursday 9am - 5pm
Friday 9am - 3pm
Weekends and Holidays CLOSED
Etsy Convos: we try to answer all convos. in 1-2 business days. In addition, customers are always welcome to email us directly at info [!at] oliveberrypaper.com
Accepted payment methods
- Accepts Etsy gift cards
In order to reserve a date on our production calendar and begin the design process, we require a signed contract and a non-refundable deposit of $150. We cannot begin any design work, send proofs, or guarantee acceptance of your order until we receive your signed contract and deposit.
Remaining Balance -
The remaining balance is due in full after final proof approval and before production begins.
SAMPLES & STATIONERY:
Payment is due in full at the time of order.
All orders and shop listings are set up to ship via USPS Priority Mail unless otherwise requested. We've found that priority mail is the fastest option available at a reasonable price.
Orders can also be shipped via UPS Ground, UPS 3 Day Select, UPS 2 Day Air Saver, and UPS Overnight. Shipping prices will vary depending on the product ordered, the quantity and your location. Please contact us for a shipping estimate and reserved listing before placing your order.
Refunds and Exchanges
Due to the nature of custom products, we do not allow returns of any kind. However, if there is a quality issue on our part, we will gladly work with you to rectify the situation.
Cancellations made before production begins (typically before proof approval) will be honored and a full refund will be issued. We cannot accept cancellations after we begin production of your order.
SAMPLES & NON-CUSTOM STATIONERY:
If you feel the need to return a sample or non-custom stationery item, please contact us at info [!at] oliveberrypaper.com about your order.
Additional policies and FAQs
Production time lines for social invitations (Bridal Shower, Rehearsal Dinner, etc.) can be found in the listing information. These types of invitations are guaranteed to ship out within 72 business hours of proof approval. Average turnaround time is 3-4 business days.
THANK YOU NOTES & PERSONALIZED STATIONERY
Production time lines for thank you notes and personalized stationery can be found in the listing information. These products are guaranteed to ship out within 72 business hours of proof approval. Average turnaround time is 3-4 business days.
Monday - Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 3:00 PM
Holidays and Weekends: CLOSED
Office hours are in Central Standard Time and Saturday and Sunday are not considered business days.
All convos received after office hours will be answered the following business day. All proof approvals and orders received after hours will also be processed and/or released for printing the following business day.
Please note that our print studio is closed during holidays and weekends. Please plan accordingly when placing orders on or around holidays.