Announcement featured at: decor8, design*sponge, apartment therapy, share some candy, re-nest
featured at: decor8, design*sponge, apartment therapy, share some candy, re-nest
Accepted payment methods
olive dear uses very high quality packaging to ensure the safe arrival of your prints. Each print is wrapped in a cellophane sleeve, and mailed in a very strong, water resistant cardboard envelope or tube (for larger works). Orders are generally mailed the day after receiving payment (Monday to Friday only), but may take a bit longer during busy times or public holidays. We do not work on weekends, so please understand if we don't reply to your email or order until Monday morning. You will be sent an email confirming when your print will be mailed. Within Australia, from experience, delivery takes between 1 and 4 days. Internationally it can take up to 15 working days on rare occasions, but overseas customers usually report that their prints have arrived in as little as 4 days!
Please make sure that the address you list in Etsy matches the address listed in your Paypal account. olive dear takes no responsibility if a parcel is sent to an old address listed in your order. If you need to have a parcel sent to an address different from those listed in Paypal and Etsy please leave a message to seller during checkout. olive dear is not responsible for anything lost in the post so please make sure addresses are all correct. If you would like to upgrade from ordinary airmail to registered mail (with tracking service) please contact olive dear during checkout for a revised postage quote.
Most countries do not charge any customs fees or tariffs for print purchases. However, please note that overseas customers are responsible for any customs fees, duties and tariffs which may be charged in your country at time of delivery. Please contact your local customs office for further information about your country's policies. Customs charges are not included in the purchase price and shipping costs of olive dear prints. olive dear will not accept returns due to customs charges.
Australian customers please note that gst will be charged during checkout.