oliverboliver

Hand Dyed Sock Yarns, Cute Patterns & Toy Supplies

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Penny Connor

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Penny Connor

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Last updated on May 9, 2022

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Hi and welcome to OliverBoliver - home of super cute knitting and crochet patterns! My patterns are written in clear, easy to read language and contain lots of photo's to help you along the way.

Please look at my blog for minor corrections to patterns. The link is http://oliverboliver.typepad.com/blog/errata.html Please paste this into your browser.
Returns and exchanges
Due to the nature of PDF information I am sorry but I am not able to offer refunds or exchanges once the email containing the PDF has been sent.

If you have any queries please do not hesitate to contact me.

Please note that any refunds will only be processed if eyes/noses have not been received by 4 weeks from date of shipping. This is to take into account overseas shipping times and customs which are outside of my control. Please note that I am unable to refund the cost of shipping and only the cost of items themselves.
Payment
I accept Paypal for payment of all orders.
Shipping
I ship all patterns via email to the email address you have registered with Etsy, unless you request an alternative address when checking out.

I will always email the pattern to you within 24-48 hours of cleared payment being received, however in the majority of cases these are sent within a few hours.

If you order more than one pattern I will send each pattern out separately as they are quite big files. Please check your junk/spam email folders if you have not received the pattern within 24 hours. Alternatively, please add oliverboliveramigurumi [!at] hotmail.co.uk to your email address book and that should ensure that my emails aren't directed into your spam folders.

You will need to have adobe reader installed into your PC/Mac in order to read the PDF. If you do not have this program installed it can be downloaded for free from http://www.adobe.com .
Additional policies and FAQs
I am sorry but you are not permitted to transfer, resell, give or distribute any of my patterns without my permission. Please make as many items from the patterns as you wish as gifts but you are not permitted to make for commercial purposes. You are permitted to sell for charitable purposes only.

My patterns are all subject to copyright.
©2010 Penny Connor. All rights reserved.