oliverlane

♥ oliver lane ♥

On Etsy since 2007

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

oliverlane

♥ oliver lane ♥

265 Sales

Shop owner

Contact

oliverlane is taking a short break

Loading
Jill

Contact shop owner

Jill

Reviews

No reviews in the last year
See reviews that mention:
quality 20 shipping 28 customer service 22

Shop policies

Last updated on February 19, 2011
My Links:

Blog http://oliverlanebaby.blogspot.com
Main Site http://www.oliverlane.com
Twitter http://www.twitter.com/oliverlane
Trunkt http://www.trunkt.org/oliverlane

About me...

I've always been fond of designing clothes, and wanted to find a way to make more unique clothing for babies. With the encouragement of friends and family, I began creating designs using some patterns normally seen only on adult clothing. Since then I've expanded into more typical children's designs, but I still try to add a little "zing" with a pattern or two added.

Check out my feedback to see how pleased my customers are with their purchases! I ♥LOVE♥ what I do and I hope it shows in the care & detail I put into each order!

Accepted payment methods

Paypal
Returns and exchanges
Unwashed items can be returned or exchanged within 7 days of receipt of goods. This policy excludes personalized and monogrammed items. Please convo me regarding the return or exchange.

Please note that shipping charges will not be refunded. Shipping charges for returning an item are the responsibility of the buyer.
Payment
Items will ship approx 1-2 business days after payment has been received & shipping address verified. If I am out of stock on a particular size or color, I will let you know immediately. It typically takes 1 week to receive and ship out of stock colors or sizes.

I will e-mail you to let you know when your order has shipped and provide a tracking number if available.

I will notify you by e-mail if I see two different shipping addresses (Paypal vs. Etsy). If I haven't received confirmation on which address is the correct shipping address, I will send your order to your Etsy address.

If you need to change or cancel your order, please contact me immediately as I ship items quickly.

If I don't receive payment through Paypal within 5 business days I will cancel the order.
Shipping
I ship First Class Mail internationally. Items will typically arrive in 4-5 business days from shipping date within the US. Shipping times are longer internationally - typically up to 10 business days.

If you'd like an item faster, please convo me and I can set up a special listing that includes a quicker shipping rate.

Insurance is optional and is available upon request. Please wait for a revised invoice if you choose to insure your package. Within the US, I get delivery confirmation on all shipments.

Please note that I will not be able to provide a refund if your uninsured package gets lost. All items are carefully packaged to ensure their safe arrival. The buyer is responsible for fees levied by customs.
Additional policies and FAQs
Wholesale inquiries & custom orders are welcome, please contact me for details.

All photos, designs & descriptions are Copyright Oliver Lane LLC 2008 all rights reserved.