OliverTwistsFibres

Hand Dyed Everything, Threads, Fibres, Fabrics

Kirk Merrington, United Kingdom On Etsy since 2013

45,807 Sales | 5 out of 5 stars

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

OliverTwistsFibres

Hand Dyed Everything, Threads, Fibres, Fabrics

Kirk Merrington, United Kingdom | 45,807 Sales

Announcement    COVID 19 UPDATE: Royal Mail have advised that delivery schedules are currently longer than normally expected, please be patient.

Announcement

Last updated on Sep 2, 2020

COVID 19 UPDATE: Royal Mail have advised that delivery schedules are currently longer than normally expected, please be patient.

Items

45807 Sales
 

All Items

Jean Oliver

Contact shop owner

Jean Oliver

Reviews

Average item review
5 out of 5 stars
(6151)
See reviews that mention:
quality 589 shipping 939 customer service 614

About OliverTwistsFibres

Sales 45,807
On Etsy since 2013

Hand Dyed Everything, Beautiful Colours, Gorgeous Fibres, Embroidery Threads, Knitting Yarns, Weaving Yarns and Fabrics

My first attempts at dyeing involved a collection of new and old fabrics thrown into a dyebath, just to see what would happen. I still do this from time to time and never cease to be surprised by the results.

Following a City and Guilds in Embroidery and a Diploma in Art and Design (specialising in Textiles and Glass), Oliver Twists was born in 1998. Walter joined me in 2001 and we developed our range of hand dyed machine threads together. He wears many 'hats' and I don't know how I managed without him.

A love of textiles and mixed media makes me continually look for new materials to dye - Silk, Cotton, Viscose, Wool, Nylon, Paper, Wood, Beads, Metal, Plastic, Glass, we've tried it all.

Spending your days surrounded by colour is a nice way to make a living. I wouldn't want to do anything else.

Shop members

  • Jean Oliver

    Owner, Dyer

    I am a compulsive dyer and collector. Introduced to Procion dyes by a lovely lady and quilter called Ruth Reed, my love of dyeing anything and everything began in 1985.

  • Walter Tapson

    Owner, Dyer, Everything Else

Shop policies

Last updated on June 23, 2020
Jean and Walter welcome you to our internet shop, all our products are hand dyed by us in small batches and are totally unique. Some of our products are in repeatable colours, but we also have many 'one off' colour combinations.

Please visit and 'Like' our Facebook page for information on any 'Special Offers' we may have.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 21 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
If you are in any way unhappy with your purchase please let us know and we will try to rectify the problem.

Some items are sold exactly as seen, others have only a representational photograph (eg. The pick and mix selection). We want you to be pleased with your purchases so please make sure you read our descriptions and shop policies so that you know exactly what you are buying.

If you wish to return an item, please contact us within 14 days of receipt and return unused with original packaging.
Postage is not refunded except where the item is faulty, damaged or not as described.
The cost of the postage for returning the item is the buyers responsibility - we recommend that you use an insured/trackable method of return.

Return address

Oliver Twists Threads Ltd.
High Croft Farm
Leasingthorne Road
Kirk Merrington
County Durham
DL16 7JW
United Kingdom
Payment
We are a VAT registered business.
VAT Registration Number GB 747 0015 55.
Orders from within the EU will include 20% VAT. If you require a VAT invoice please let us know and we will supply one with your order.

To view prices in your own currency, please go to the bottom of the page, click on the world symbol and change language and currency settings with the tabs. (Only within Etsy)

You can pay for your order via Paypal, or using Etsy's Direct Checkout with a credit or debit card.

You do not need a PayPal Account to pay for your items through PayPal:

You can choose the PayPal Option during checkout. After you submit your order click the "Pay Now" button. scroll down and you will see the option to pay with a Credit or Debit Card WITHOUT having to sign up for a PayPal account.
Shipping
We offer Free Worldwide shipping on orders over £100 which is applied automatically at the checkout.
(exceptions to this are large bulky items such as multiple large bags of silk fibres or 50 metre rolls of cotton scrim. Please ask for quotes for shipping on these items).

We operate a worldwide mail order service and aim to pick pack and dispatch orders within 2 to 5 working days.

We post items Monday - Friday and we do not post on weekends.

We post all items by Royal Mail 2nd class within the UK which takes 1 - 4 working days but could take up to 15 working days to arrive. If the item has still not arrived within 15 workings days please contact us.

For International postage, we use international standard and international signed for services, please allow up to 25 working days for delivery. Most of our international parcels are however, delivered within one to two weeks.

International orders over certain values (this can vary depending on your country) may attract custom fees and/or import charges. This is out of our control and any fees incurred are the buyers responsibility. It is illegal for us to mark the parcel as a gift or sample, unless it is actually a sample (ie. unpaid for).
Please check that what you are purchasing will be allowed through customs in your country, if items are returned to us due to being refused by customs, we will refund the cost of the item, but not the shipping fees.


Prices are changing for Royal Mail parcel products to the USA from 1 July 2020

As a result of exceptional cost increases outside of our control, we are reluctantly introducing pricing changes for parcels being sent to the USA from 1 July. We are limiting the increase to only recover the costs we are experiencing.

These costs are a direct result of:

An increase of more than 100% in the fees the US Postal Service (USPS) charges for the ‘last mile’ delivery of international mail
Securing air freight at inflated market costs due to a 95% reduction in air passenger flights globally following the outbreak of Covid-19.
Additional policies and FAQs
All our products are dyed in a smoke free and pet free environment.

We thoroughly rinse and scour our products of residual dye, but they cannot be guaranteed colourfast.

We always try to portray our colours as accurately as possible, we colour match our images using an Apple iPad, but please be aware that different monitors display colours differently.