OliveTreeOriginals

Olive Tree Originals - Supplying your creativity!

Ames, Iowa · 81 Sales

OliveTreeOriginals

Olive Tree Originals - Supplying your creativity!

Ames, Iowa 81 Sales On Etsy since 2006

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Announcement   Welcome to Olive Tree Originals- original supplies for your original creativity! OTO carries specialty envelopes, paper products, packaging, metal tins, and other creative packaging items! * * * ORDERS SHIP IN 1-2 BUSINESS DAYS * * *

Announcement

Welcome to Olive Tree Originals- original supplies for your original creativity! OTO carries specialty envelopes, paper products, packaging, metal tins, and other creative packaging items! * * * ORDERS SHIP IN 1-2 BUSINESS DAYS * * *

OliveTreeOriginals

Contact shop owner

OliveTreeOriginals

Shop policies

Last updated on October 13, 2013
Welcome to Olive Tree Originals! Let me supply the food for your creative soul! Elaine :)

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
  • Other Method
Payment
Please pay via Paypal or directly here on Etsy via credit card. All items must be paid prior to shipment.
Shipping
I ship via USPS first-class mail with delivery confirmation/tracking included at no additional cost to you. Priority and Express mail are available upon request and payment.

A tracking number is provided with each shipment. My label service will automatically email you when I print the shipping label. Please refer to that message for order status and packaging location status.

If there are any problems with your shipment along the way, please contact the post office with your tracking number. I am unable to monitor shipments anymore beyond the status of the tracking number that is provided to you.

Should your package become damaged during shipment, please contact Olive Tree Originals ASAP - within 48 hours of receipt. Failure to contact OTO will void any replacement obligations. I want your order to arrive in the same condition as it left the OTO studio:)

If you desire insurance for your package, please contact OTO prior to purchase to ensure the rate is included in the price of the shipping.

* * * * To help ensure your purchase arrives in impeccable condition, I package very safely, keeping in mind that your order is food for your creative soul! Rest assured great care is given to your order. * * * * *
Refunds and Exchanges
Items may be returned if Olive Tree Originals is contacted within 48 hours of receipt of the shipment. No refunds will be granted if OTO is not contacted within that timeframe. Returns/refunds will be granted on a case-by-case basis.

Items that have been visibly used or damaged by the buyer can not be returned under any circumstances.

Any items marked "sale final" on the item description are not eligible for return. However, I sweeten the pot on these items with exceptionally low pricing!

Exchanges for equal merchandise will be allowed by first contacting Olive Tree Originals within 48 hours of receipt of merchandise. Exchanges will be allowed on a case-by-case basis determined by OTO.

For item(s) being returned for refund or exchange, the item must be received by Olive Tree Originals, shipped in similar packaging, within 5 days of allowance made for the exchange or return.
Additional policies and FAQs
INTERNATIONAL CUSTOMS - All international customers (outside U.S.) are responsible for customs and other fees associated with importing goods into their respective country. Olive Tree Originals is not responsible for fees incurred by the customer in the customer's country/postal service.