OLIVIATHEWOLF

SHOP SALE ITEMS ONLY ON ETSY!

Vancouver, Canada | 186 Sales

OLIVIATHEWOLF

SHOP SALE ITEMS ONLY ON ETSY!

Vancouver, Canada 186 Sales On Etsy since 2012

5 out of 5 stars (44)

Announcement   Welcome to our SALE! For our current collections, stockists, real brides, press and news, visit our website #oliviathewolf .- XX! @oliviathewolf

Announcement

Last updated on Apr 17, 2019

Welcome to our SALE! For our current collections, stockists, real brides, press and news, visit our website #oliviathewolf .- XX! @oliviathewolf

Sandra

Contact shop owner

Sandra

Reviews

Average item review
5 out of 5 stars
(44)
See reviews that mention:
quality 5 shipping 7 customer service 9
View all 44 reviews

About

Rewriting the rules of bridal accessories design from our Vancouver studio!

We're an accessories brand based in beautiful Vancouver. We design hair accessories such as headpieces, combs, headbands, halos and hair pins. We also make bridal veils and lately we've coming up with a few pieces of jewellery. We're inspired by nature, music and women. We're into all forms of art and cultures diversity. We're all about mixing trends and techniques that result in very eclectic collections. The wolf embodies the vision behind our brand: to make top-notch headpieces for the strong, fun and fearless wanderers.

Shop members

  • Sandra Silveyra

    Owner, Designer

    Born and raised in Mexico. Came to Vancouver in 2011. Leads a very joyous life near Commercial Dr. with husband (Daniel) and cats (Sagan & Spock). @oliviathewolf

  • Angely

    Manager

Shop policies

Last updated on May 22, 2018
We ship ready to ship items within two days after purchase. Made to order pieces can take up to 6 weeks. If you need a rush order, contact us and we will do everything we can to ship your headpiece in time!

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
We understand how difficult is buying bridal accessories online so please make sure you choose carefully and ask us everything you need to know before purchasing an item. Request for return or exchange must be made within 7 days after delivery and shipped back to the following address:

Olivia The Wolf
Attn. Returns
206 - 713 Columbia St.
New Westminster, BC V3M 1B2
Canada


The product must be sent back in its original package and we have the right to refuse items that are stained, damaged or not in its original condition. The buyer is responsible for shipping costs as well as any taxes, duties, and courier fees incurred by the return.

If an item was defective or damaged by a mistake on our part, a refund will be issued for both delivery and return shipping charges. The refund will be issued in the same form as original payment within 3 days of return receipt.

We do not accept liability for shipping loss or damage of returned goods. International duties and taxes are not refunded. Contact your local customs office for information on international duties and taxes refunds claims.

We do not do returns on sale items, custom orders or altered pieces.
Payment
Payments

We accept PayPal and credit card.
Shipping
We charge a flat rate of CAD $15 to the US,Canada and Mexico and CAD $35 to the rest of the world.

International orders are sometimes subject to duties and taxes fees which are not associated with Olivia The Wolf and are the buyer's responsibility. Please contact your local customs office for more information. Orders to the US and Mexico qualify for a preferential tariff treatment under the NAFTA agreement.

All Canadian, US and International orders are shipped using Canada Post. In Canada it usually takes no longer than a week, in the US, between 4-7 business days and internationally, between 6-10 business days.

Rush orders can be arranged through DHL, which usually takes no longer than a week internationally, and as little as 1 day for the US. DHL orders are not able to be shipped within Canada. Additional charges may apply on rush orders.
Additional policies and FAQs
Wholesale

We love wholesale! Contact us at inquiries [!at] oliviaheadpieces.com