olula's Shop Announcement

BLACK FRIDAY DISCOUNTS!!!! From Friday 27th until Monday 30th all our products are 20%off. Take advantage of this promotion by using our coupon code OLULABFD in the checkout.

Olula is a brand of handmade products & home decor. Olula offers handmade goods such as handbags, throw pillows & tote bags, handcrafted & printed in our studio in Madrid.

Discover Olula´s complete collection at

If you have any question or any further information is required, please, do not hesitate to contact us.

I hope you enjoy the visit :)

olula's Shop Policies



Welcome to Olula´s Etsy shop. Please read carefully my policies. I would be glad of answering any kind of question you may have.


Olula accepts Paypal and direct checkout (credit cards, bank accounts, Etsy gift cards)


Your item will be shipped by registered mail. I will provide you with a tracking number so that you can check where your parcel is. If you prefer another kind of shipping or have a special shipping request just convo me.

European destinations usually takes between 5-10 business days. Other International destinations takes between 7-14 business days. Some countries may take until 21 business days.

Unfortunately I cannot give you an exact delivery date or promise that your package will arrive by a certain day, because it depends on customs as well as the postal service in each country.

Please note that buyers are responsible for any and all duties and customs charges that may be incurred.

Refunds and Exchanges

If you change your mind and don't want your purchase, please let me know within 14 days upon received the parcel (according to the EU regulation) and I will refund you the total price excluding shipping costs. But, please, keep in mind that you will bear the cost of sending it back, by registered mail. The items must be in a perfect condition and without being used.

In case you receive a wrong product, please let us know the soooner and we will send a replacement with no charge.

Additional Policies and FAQs

All my products are well presented, but gift wrapping is always available free of charge. I would be pleased of wrapping up your purchased items and/or send them to the address you prefer, just convo me. Note that I will always send the parcel to the Paypal address unless you give me another one.

For wholesale information, please, write me to olula [!at]

If you need further information or have any doubts or questions, send me a message and I would be glad of helping you :)

Seller Information

Cristina López Santos

c/ Amaniel 20 · 28015 Madrid · Spain

olula [!at]

Last Updated June 3, 2015