onasmallscale

Handmade Rag Quilts, Felt Play Food, Towels & More

San Luis Obispo, California 1012 Sales On Etsy since 2008

5 out of 5 stars (363)

onasmallscale

Handmade Rag Quilts, Felt Play Food, Towels & More

San Luis Obispo, California | 1012 Sales

5 out of 5 stars (363)

Shop owner

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onasmallscale is taking a short break

Note from shop owner Called to jury duty.

Note from shop owner

Last updated on Aug 12, 2019

Called to jury duty.

Janice

Contact shop owner

Janice

Reviews

Average item review
5 out of 5 stars
(363)
See reviews that mention:
quality 48 shipping 60 customer service 48

About

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  • Janice Kitamura

    Owner

Shop policies

Last updated on December 7, 2018
Welcome to On a Small Scale, a shop of varied and unique handcrafted items. My name is Janice and I have been crafting and selling my wares at local craft boutiques in California's Central Coast area for over 25 years. I am very excited to be able to offer my handcrafts to a wider audience through Etsy.

I love to sew, knit, crochet and do many different crafts and that is why I have a variety of items in my shop. Be sure to check back often as I will be adding different items all the time. I make my items in a pet-free, smoke-free home and everything is made with love and the hope that my items will bless the recipient.

Thank you for visiting my shop and I hope you enjoy my handcrafts. Feel free to contact me with any questions. Check out my other shop YARNSTUDIO for more knitted and crocheted items and my facebook page--facebook.com/Onasmallscale for discount coupons and specials.

Yours,
Janice <><

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation within: 24 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
If you are not happy with your purchase, it may be returned within 2 weeks for a refund in the same form as payment but you must contact me to let me know you are returning it. Original shipping costs will not be refunded. Return shipping will be your responsibility and will not be refunded except in the case of items damaged in shipping. Only returns in new, unwashed and unused condition will be accepted. For custom orders that require a deposit the first 50% deposit is non-refundable.
Payment
I accept Paypal, Etsy gift cards and credit cards only for the exact amount. Items will be shipped as soon as payment is received except for made to order and custom items which will take a while to be made. Custom and made to order items will not be started until full payment or required deposit is received. International buyers may have to pay duties and taxes on your items. California buyers will have to pay 7.75% sales tax on purchases. Other state buyers may have to pay sales tax depending on the tax policies of that state.
Shipping
I will usually ship by US Postal Service First Class or Priority. I try to ship in stock items by the next business day and will notify you of shipping. If you need an item sooner choose Priority or Express mail at checkout or contact me for shipping options and additional costs. Significant excess shipping payments will be refunded.

Please take care to enter the correct address in your profile. I copy the exact address as supplied by you, and I cannot be held responsible for orders shipped to an incorrect address.

After your package is shipped I cannot guarantee how long it will take to reach you. Once the package is out of the USA, the USPS no longer has control over it. International mail must go through customs and that could delay your wait time considerably depending on how long your country's custom's department is backed up. Sometimes international packages can take over a month to get to their destination. Please take this into consideration when you order.
Additional policies and FAQs
Custom items may be shown as 2 listings. The first will be a description of the item and materials and will require half of the total as a non-refundable down payment before work can begin. The second listing will be for the balance due plus shipping and upon payment, the item will be shipped. Some standard made to order listings in my shop are for the full amount.

Feel free to leave me feedback if you wish or contact me with any questions.