oneandonlycostumes

Oneandonlycostumes

Kyiv, Ukraine
1,370 Sales | 5 out of 5 stars

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

Announcement    SIZE CHART
SMALL KIDS 4"4-4"9 (133-147 cm) II MEDIUM KIDS 4"9-5"5 (147-165 cm) II TEENAGER/ADULT 5"5-5"9" (165-175 cm)

Announcement

Last updated on Apr 17, 2021

SIZE CHART
SMALL KIDS 4"4-4"9 (133-147 cm) II MEDIUM KIDS 4"9-5"5 (147-165 cm) II TEENAGER/ADULT 5"5-5"9" (165-175 cm)

Items

1370 Sales
 

All Items

Alex Bern

Contact shop owner

Alex Bern

Reviews

Average item review
5 out of 5 stars
(318)
See reviews that mention:
Quality 101 Shipping 86 Customer service 34

About oneandonlycostumes

Sales 1,370
On Etsy since 2016

Costume design & creation

About
Oneandonly Costumes a team of professional artists specializing in costumes design and creation. We offer mascot costumes, fursuits & cosplay costumes for kids & adults. Our key technologies include 3D shapes creation with foam, custom tailoring, fabric prints, hand made painting. All the costumes are created in our studio in Kyiv, Ukraine. We ship our costumes to any part of the world.
We would like to express special gratitude to our most demanding customers who suggest great and sometimes rather complex ideas for the costumes. This gives us an opportunity to constantly grow and improve our skills. We listen, test and upgrade our products based on reviews and other feedback.

Shop members

  • Alex

    Owner, Marketer, Designer

    Alex graduated from US business school, and also has degree in Fashion Design.

  • Natalia

    Maker

    Natalia - artist

  • Irina

    Maker

    Irina - artist

Shop policies

Last updated on July 30, 2020
DEAR CUSTOMER!
BY MAKING AN ORDER IN OUR SHOP YOU AGREE WITH OUR SHOP POLICY
POPULAR ITEMS ARE SHIPPED FROM US STOCK AND DELIVERED WITHIN 3-4 DAYS

MESSAGES:
We are a team of designers and do our best to reply to all messages within 48 hrs Mon-Fri.

Accepted payment methods

Paypal
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 5 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation within: 6 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
RETURNS:
1. Customer pays for return shipping.
1. If item is not shipped yet - we return you 100% cost of costume to your Paypal (same Paypal that was used to pay for the costume).
2. If item is shipped:
- once you get it - you return it to our stock in the US or forward it in original package to different customer (we give you an address), you send us a receipt with new tracking number, and we return your 100% cost of costume (forward shipping is at your expense).

EXCHANGES
1. If an item has not been shipped yet you may exchange it to any other available in the store.
2. If a mistake is ours, we replace the item at our expense.
Payment
We accept only PayPal. PayPal is a third party credit card processor that keeps all of your transaction information secure.
ORDER CANCELLATION
Please e-mail us if yo want to cancel an order within 6 hours
Shipping
SHIPPING
*Shipping time is shown on each product page
*We ship to the PayPal address, so please be sure it is correct.
*Popular items are at US stock. Shipping time 4-6 working days by USPS within US
Other items orders are sent by Ukrainian State mail (14-21 day). We always provide tracking number.
*If item is lost by mail company we return you money or ship another costume. Item is considered lost if not delivered within 65 days from shipping date.

Please note that International orders may be liable for customs fees and/or duties. These fees are set by your government and are the responsibility of the buyer. For more information, please contact your local customs office or postal service.