Announcement Check out my new and improved shop site at www.coffeeandteedesigns.com!
Check out my new and improved shop site at www.coffeeandteedesigns.com!
Accepted payment methods
This is the easiest and fastest method of payment. During the Etsy checkout process, you will see a link to the Paypal site where you can submit payment.
Please take the extra time to pay right away. If you don't pay within 3 days, I will cancel the order and re-list the item.
Please ensure at this stage that your Paypal and Etsy address match, if not, this may hold up shipping.
CREDIT/DEBIT CARDS processed via Paypal.
Even if you do not have a Paypal account, Paypal can process your card information as payment, just follow the message prompts for non-account holders.
At no time do I learn of your card details, I only have your address details etc. your banking details remain within the Paypal service.
This explains the Paypal system fully;
If you would like the order shipped to a different address, ie: as a gift, just let me know the name and address of the recipient. I can also include a gift message.
Insurance & Priority Mail.
Please contact me if you require this service as it is an additional charge.
Refunds and Exchanges
All refunds and exchanges will be offered on a case by case basis.
Requests for return must be made within 48 hours of items receipt and returned items must be in a saleable condition.
If a piece breaks during shipping or within 10 days of receipt, let me know and I will gladly repair or replace it to the best of my ability.