OneHeartJewelry

Handmade Bead and Charm Jewelry

575 Sales On Etsy since 2008

0 out of 5 stars (201)

OneHeartJewelry

Handmade Bead and Charm Jewelry

575 Sales

Shop owner

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Note from shop owner

Last updated on Sep 4, 2019

Thank you for visiting! One Heart Jewelry is taking an extended break.

Thank you!

Debi

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Debi

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quality 11 shipping 40 customer service 22

About OneHeartJewelry

Sales 575
On Etsy since 2008

Around the web

Shop members

  • Debi

    Owner, Designer

Shop policies

Last updated on September 2, 2019
Thank you for visiting One Heart Jewelry! Please read my shop guidelines below to help you with your purchase. My top priority is giving you an easy and joyful buying experience!

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
I want you to be completely satisfied with your purchase. Please contact me with any concerns and I will be happy to work with you.

7-Day Money Back Guarantee… Please shop with confidence!

If for some reason you are unhappy with your purchase, please contact me within 3 days of delivery and return the item in its original, unused condition (including original packaging & tags) within 7 days. I will issue a full refund less shipping charges. Customer is responsible for return shipping cost unless due to an error on my part.

I do not accept returns on any item that changes or adjustments have been made at your request. SALE ITEMS ARE FINAL.

Sizes are stated in my descriptions, but if I have neglected to give enough detail, please contact me for more information. I am happy to help!

One Heart Jewelry will not replace or refund lost items in the mail whether due to an INCORRECT MAILING ADDRESS or not. PLEASE MAKE SURE YOUR ADDRESS IS ACCURATE BEFORE PLACING YOUR ORDER.
Payment
Credit Card and Debit Card payments, Paypal payments and Etsy gift cards can be used via Direct Checkout.

Payments can be made through PayPal with a credit or debit card and check transfers, just click on the 'pay with paypal' option and the second page will allow you to enter your personal payment information.

If you need help with checkout, please read:
http://www.etsy.com/help/article/339

Please note:
Orders not paid within 24 hours will be canceled and re-listed.
Sales tax will be collected on items shipped within Colorado.
Shipping
**DOMESTIC - USA ONLY**

First Class: 3-6 business days (after shipping notice)
Priority: 2-3 business days (after shipping notice)

Your jewelry will be shipped from Colorado via USPS First Class. Special requests will take longer. USPS PRIORITY mail is available as an upgrade option.

PLEASE make sure your shipping address is correct before placing your order!

I am not responsible for LOST or INCORRECTLY ADDRESSED packages. Once a package has been handed over to the USPS I have no control over what happens before it reaches you. I've had packages finally arrive weeks late after I shipped out a duplicate order. I apologize ahead of time for any inconvenience this may cause.

Insurance and confirmation is optional. Please message me with your request for additional shipping needs.
Additional policies and FAQs
If you have any issues with your order please contact me so I can work with you. I'm a real person and may make an error. I am open to all concerns and questions and will respond as soon as possible to your communication. Thank you for your patience.