oneifbyhand

Oriental, North Carolina

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oneifbyhand

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oneifbyhand

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Quality 2 Shipping 5 Customer service 5

Shop policies

Last updated on November 28, 2014
Welcome to my storefront

Thank you for stopping by my site. I hope you find something you covet, and if its not quite just what you want, convo me and together we'll see what we can come up with. If I have the supplies, and you know your specific wants, we’ll see what we can come up with together.

I'm a totally self-supporting one-woman storefront/photographer/shipping dept./advertising & marketing dept./parts dept. and occasionally the janitor.

Your satisfaction with your order is important to me.
I make every attempt to be as accurate and detailed as possible with my descriptions, but if you ever have a question, please don't hesitate to convo me as I will be happy to answer them. I check my messages frequently, so you can expect a prompt answer.

CUSTOM ORDERS are welcome, but please, convo me first to find out if I can do it and to get an estimated shipping date.

ALL ITEMS ARE MADE AND STORED IN A SMOKE-FREE HOME

ONEIFBYHAND creations are original works by Patricia Rosencrantz and are protected under USA COPYRIGHT LAW.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
Returns
Many of my items are one of a kind and cannot be exchanged or replaced. I will do my best to resolve any issue if possible. Notification is expected within 24 hours of receipt of purchase or confirmation of delivery if there is an issue to be resolved. All shipping is the buyers responsibility. If a refund is agreed upon, it will not include any return shipping charges. Return shipping must be of the same type as original shipping method, and insurance added if applied in the original purchase. If you have questions about an item or the pictures, convo me before purchasing.

ONEIFBYHAND will not refund any item that has been custom ordered.
Payment
Payment
I accept PayPal or credit cards via Etsy. Payment needs to be received within 48 hours of purchase. If you change your mind, convo me immediately (24 hours) because I ship fast-usually the next business day following purchase.
I cannot cancel an order once it is in the mail. You are responsible for all shipping costs including return shipping if you cancel your order.

Credit Card Customers: You don't need a PayPal account to pay for your order through PayPal. Click the payment button and it will give you the option to pay with credit card without signing up for a PayPal account.

PayPal E-checks: Items will be shipped as soon as these items have cleared.

North Carolina customers must pay 6.75% sales tax on the listed price plus shipping costs that will be added to your invoice through PayPal.

If I don't hear from you after repeated attempts, and I haven't received payment within 4 business days, I will cancel the order and leave feedback as the situation fits.
Shipping
Shipping
Non-custom orders will be shipped within 4 business days . For express shipping, special shipping arrangements or shipping to a different address other than what is on the payment confirmation, contact me before purchasing for shipping rates. I ship U.S.P.S. with delivery confirmation. Fedex is optional. Insurance is suggested for breakable items or high value items. Once it is in the hands of the carrier, I cannot be responsible.
International shipping will be considered. Convo me before purchase for rates. You are responsible for any duties, taxes, custom fees, or brokerage fees your country may impose on international shipping. Be aware that your item may be held in customs which will delay delivery

To decrease cost and environmental impact I may reuse packing materials, but will be packaged with care and concern for the item.

Please convo me for any questions you may have before purchase