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oneofakindjd

One of A Kind Jewelry Designs

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oneofakindjd's Shop Policies

Welcome

Thank you for stopping by my shop! All of my jewelry is handcrafted and designed by me. I use metal, wire, string and chains for the structue of all my pieces and I use all kinds of beads stones and pendents. Swarovski crystal, glass beads, wooden beads, pearls, shells, metals etc. All of my work is made with love so I hope you find something you love. Special Thanks to all who support my shop. Nicole Vinson.

Payment

I ship through USPS. I accept paypal, money orders, personal checks and credit cards. Nothing will be shipped until after I recieve the payment. Checks must be cleared first then I will ship the item(s).If you dont have any Paypal account you can still pay your bill by using your credit card through Paypal as guest.

Shipping

Soon as I recieve payment your item(s) are then sent to fedex to be shipped to you.You should receive items within two to four days. A tracking number will be given to you through the email you supply or a phone number given .I ask that you contact me immediatly through email or etsy if you wish to cancel your order or if there is an issue I am willing to work with you if you cantact me. If I do not recieve payment 1 week from purchase date I will assume you changed your mind and relist the item(s) so someone else could have a chance at purchasing the item(s). I will automatically ship your item(s) to your Etsy address unless I am notified otherwise about shipping to a different desired address.

Refunds and Exchanges

-Damages-

Customer satifaction is extreamly important to me. Please notify me immediately should there be a problem with your order before leaving feed back and I will work on a resoluton. If repair is needed I will do my best to repair the item(s) as long as it has all the original pieces it came with. If not 100% of all pieces are returned you will recieve a 50% refund only. If not fixable you will have the option of a full refund or exchange on the item(s) itself (In this case I will pay for return shipping).

-Returns/Eexchange-

If change of heart or you just simply change your mind and you want to return or exchange an item then Items must be returned in their original, unworn condition for an exchange or refund. I must be notified of a desire to return or exchange within 7 days of receiving your item(s). Shipping cost is non-refundable. I do not pay return shipping. Buyer is responsible for return shipping costs. Refunds/exchanges will be given on safe return of your purchased item(s). I will automatically ship your item(s) to your Etsy address unless I am notified otherwise about shipping to a different desired address. To avoid any complication I cannot be held responsible for re-routing fees or any additional shipping charges to reship your item.

Additional Policies and FAQs

Dear buyers, I appreciate your business. If you are satisfied with my service, please leave me a positive feedback. Please let me know if you have any concerns before you leave feedback so I can get chance to fix the problem. I will do my best to make sure you are pleased shopping with me. ♥ I make every effort to take accurate photos of my items, but please keep in mind that colors will vary from monitor to monitor.

Seller Information

Contact me for any questions or issues.
Email: oneofakindjd [!at] yahoo.com or you can Convo (message) me through my Etsy account. Thank You.

Last Updated May 15, 2012