oneupdesigns

Making products that add small doses of joy to your eve

California, United States · 8689 Sales

oneupdesigns

Making products that add small doses of joy to your eve

California, United States 8689 Sales On Etsy since 2007

5 out of 5 stars
(3270)

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Note from shop owner

Last updated on Aug 16, 2016

We're on a break and will back soon.

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Reviews

Average item review
5 out of 5 stars
(3270)
Joy Duett

Joy Duett on Aug 20, 2016

5 out of 5 stars

Great seller .. Went above and beyond to get my package to me by the date I needed it. And the pencils are perfect!

annegodsey

annegodsey on Jul 10, 2016

5 out of 5 stars

Perfect!!!!! Love Them! Very Unique :-)

View all 3270 reviews

About

One Up Designs

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Shop members
  • James Partch

    Owner, Maker, Designer

Shop policies

Last updated on June 15, 2014
Producing high-quality pencils with simple, clean designs sure to surprise and delight. After all, One Up Designs is all about bringing small doses of joy to everyday life.

Accepted payment methods

  • Accepts Etsy gift cards
Payment
Forms of payment accepted: PayPal (Visa, MasterCard, American Express and Discover). All sales within the great state of California will have 8.75% sales tax applied.
Shipping
US ORDERS
Orders within the US will be shipped via USPS First Classwithin 5-7 business days of receiving payment, usually a lot faster.

INTERNATIONAL ORDERS
International orders will be shipped via USPS First Class Mail. Duties and Taxes are the sole responsibility of the purchaser and are NOT included in the shipping costs. Please check your countries import policies if you have questions about duties and taxes. There is no real tracking option available using USPS First Class and that shipments may take up to a 4-6 weeks for delivery due to customs clearances and inspections. If the order doesn't arrive within this time frame I'll be happy to replace or refund the order.

If you would like a different shipping option than USPS First Class mail, please let me know before purchasing and I will send you an updated invoice.
Refunds and Exchanges
New, undamaged merchandise can be returned up to 15 days from the time of receipt. Please contact me prior to returning. When returning, please include a copy of the PayPal receipt or Etsy transaction number with the merchandise. Shipping costs will not be refunded.

Sorry, we do not allow returns on custom items.

Lost shipments:

Please contact us if you think your shipment has been has been lost and I will investigate the situation. All legitimate losses will be reshipped as soon as possible.

International orders, please allow 4 - 6 weeks before reporting a loss due to custom clearances and inspections.