onpensandneedles2's Shop Policies
We are a family owned home business using our loves of woodworking and machine embroidery/sewing to provide you a variety of personal or gift items or maybe something for your home or business.
All of our items are made by hand so if you don’t see what you want, contact us and we will do our best to meet your needs.
Method of payment - PayPal or credit card
Payment required within 48 hours of purchase.
Standard shipping via USPS. If you prefer another carrier, convo me prior to purchase for calculation of shipping costs. Items ship within 1 business day of confirmation of payment. If paid shipping costs are $1.00 or greater than actual shipping cost, shipping overage will be refunded via PayPal or credit card.
Refunds and Exchanges
Refunds will be processed if item is received broken or damaged or if item has been misrepresented.
No refunds on custom orders.
Additional Policies and FAQs
Custom orders welcome. Contact us.
Last Updated August 29, 2013