OnTheWallCharm

Adorably charming Primitive plush dolls and other decor

Johns Creek, Georgia
|
| 6,049 Sales | 5 out of 5 stars 5 out of 5 stars

OnTheWallCharm is a Star Seller!

Smooth shipping

Has a history of shipping on time with tracking.

Speedy replies

Has a history of replying to messages quickly.

Rave reviews

Average review rating is 4.8 or higher

Announcement    Thank you! I can't even begin to describe how humbled we are to have 2000+ 5-star reviews 💕 and almost 6000 sales now! We're so happy you all love them as much as we do! We're doing our best to keep up with demand, and our order spreadsheet says we're averaging around 2.8 weeks in processing time for the past 30 days of shipments. We're working hard to catch up even more on our 2-4 week processing time, but do remember to shop ahead of the season. As always never be afraid to message us, especially regarding estimated shipping times, and thanks again to ALL of you for your amazing support!
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Welcome! We're a quaint little home-based business in GA with off the wall ideas, creating unique and charismatic decor. In the last 5 years we've taken to creating adorable Primitive plush dolls using soft wool-blend felt, premium polyfil, and lots of hand stitching! While they're not suitable as toys for children, they're PERFECT for showpieces, centerpieces, wreaths, and gifts!

Make sure you follow us on Facebook so you can see our amazing journey. https://fb.com/onthewallcharm

Thank you for visiting our shop and happy decorating.

Announcement

Last updated on May 1, 2023

Thank you! I can't even begin to describe how humbled we are to have 2000+ 5-star reviews 💕 and almost 6000 sales now! We're so happy you all love them as much as we do! We're doing our best to keep up with demand, and our order spreadsheet says we're averaging around 2.8 weeks in processing time for the past 30 days of shipments. We're working hard to catch up even more on our 2-4 week processing time, but do remember to shop ahead of the season. As always never be afraid to message us, especially regarding estimated shipping times, and thanks again to ALL of you for your amazing support!
----
Welcome! We're a quaint little home-based business in GA with off the wall ideas, creating unique and charismatic decor. In the last 5 years we've taken to creating adorable Primitive plush dolls using soft wool-blend felt, premium polyfil, and lots of hand stitching! While they're not suitable as toys for children, they're PERFECT for showpieces, centerpieces, wreaths, and gifts!

Make sure you follow us on Facebook so you can see our amazing journey. https://fb.com/onthewallcharm

Thank you for visiting our shop and happy decorating.

Items

6049 Sales

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Stephanie Fogg

Contact shop owner

Stephanie Fogg

Reviews

Average item review
5 out of 5 stars
(2275)
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Updates

"So happy to have the BEST customers! We've managed to maintain our Star Seller badge since it first came out. We always ship on or before the listed date, and we're always responsive to any questions. Thank you all so much relaxedtwo_heartsheart️"
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About OnTheWallCharm

Sales 6,049
On Etsy since 2016

We create and sell charming wreaths and other decor.

Shop members

  • Stephanie Fogg

    Owner, Creator

    Hello, my name is Stephanie. I am Co-Owner and Creator of On the Wall Charm. My work room is my Zen place. There is nothing like turning the music up and creating one of kind items.

  • Justin Kivak

    Owner, Technical Adviser, Designer

    Hey, I'm Justin! I'm the co-owner and tech guy taking care of all the behind the scenes stuff. Oh, and Stephanie has me sewing now too!

Production partners

  • Printful

    Chatsworth, CA

    Printful uses our designs to create and ship your t-shirts for us.

Shop policies

Last updated on Feb 4, 2020

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Digital downloads

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Payment options

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Accepts Etsy Gift Cards and Etsy Credits
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Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

Privacy policy

More information

Last updated on May 11, 2022

Frequently asked questions

Why is the processing time so long? I only ordered 1-2 Primitives.

Our processing time is a rough estimate, but is fairly accurate. Everything is handmade to order, each Primitive takes an average of 4 hours, and there are only 2 of us working on them. Depending on how things get batched, smaller orders can go out sooner, but it's never a guarantee.

Please understand that when a new order comes in, we can't just jump it to the front of the line, ahead of the other 150-200 items we still have to create for the people who ordered before that new order.

When our processing time is 3-5 weeks, although you may receive it even sooner than 3 weeks, please be prepared to wait the full 5 week max. We each work 100+ hours a week to try to keep up with demand, but we don't rush or skimp on quality.

Multiple orders? Can I combine them or order more?

Yes! We try to combine orders to ship together whenever possible, and will automatically combine orders placed within 1 week of each other, so go ahead and order if you see something else you like! They will usually ship within the same time-frame of the first order.

For orders placed more than a week apart, we do still attempt to ship them at the same time, but shipping times may be closer to our max processing time for the first order, to accommodate the additional item(s). If you have any questions, leave a note at checkout or message us at any time, we usually respond fast!

I have a hard deadline to meet, can you ship by xx/xx/xxxx date?

Normally we go by first come, first served, so we always recommend ordering well in advance of a deadline to accommodate our processing times (3-6 weeks typically). However you can always message us or leave a note with your order to give us a heads up, and check if we may be able to prioritize your order a little sooner.

Before holidays we also try to do a pass on our orders spreadsheet to prioritize orders with holiday-related items, but unfortunately we often cannot guarantee late orders will arrive before holidays. Send us a message to check if we can meet your timeline, it's easy, we don't bite!

Sizing details

Unfortunately most of our patterns prohibit resizing, so generally the size given in the listing is the only size available. Feel free to message and double check though, we may be able to figure something else out for you.

Care instructions

Primitives: Hand-wash only if absolutely necessary. They are meant only as decorative pieces, so washing may remove fine details like primitive painting and distressing.

Wreaths and Centerpieces: All items should be protected from direct weather. Your wreath will last many seasons when not exposed to direct weather.

How are items shipped?

For primitives, we bag them individually in plastic for safety and package them all carefully in the closest-sized box or bubble packaging we have. Sometimes we may trim boxes down to be more economical.

For wreaths and centerpieces, we try to pack your items in boxes that or as close to the items measurements as possible, to cut down on delivery charges. We secure the item to the bottom of the box with wire or chenille stems. Please check the bottom of your box for these, remove the tape, and unwind the stems before opening the box. This will make removing your item much easier.

Smoke free?

Yes, we are a smoke-free household. We also do our best to protect items from smoke smells and moisture damage in-transit by individually bagging our Primitives, inside of their external packaging.

We do not purposely scent our products unless specified in listings, in case customers have allergies. We do not use Febreeze, scented dryer sheets, or any odor-masking products.

If there is a smell, it's most likely the plastic chemical smell that sometimes occurs in bubble mailers. The plastic sometimes hasn't finished offgassing, and can intensify while the package is sealed and in transit. This smell should dissipate fairly quickly once your items have had a chance to air out.

Seller details

is considered a professional seller (known as a trader) in the EU. What's this?