OOAKrafts

OOAKrafts Ltd.

Cleveland, Ohio
1,729 Sales | 5 out of 5 stars

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

Announcement    We are back from Dragoncon! We are currently going through inventory, so things will be added back to the shop slowly! Expect old and new things to come soon!

Announcement

Last updated on Sep 8, 2021

We are back from Dragoncon! We are currently going through inventory, so things will be added back to the shop slowly! Expect old and new things to come soon!

Items

1729 Sales
 

All Items

Sarah

Contact shop owner

Sarah

Reviews

Average item review
5 out of 5 stars
(469)
See reviews that mention:
Quality 119 Shipping 110 Customer service 21

About OOAKrafts

Sales 1,729
On Etsy since 2010

Fangirl, Geek, Embroiderer & Seamstress.

I have been selling at conventions since 2007, but OOAKrafts wasn't born until 2010. I've never had much of an interest in sewing until I started cosplaying. Fun fact: I self-taught my self how to sew & embroider. From there, it just kind of exploded into selling at conventions and online. I am a pretty active con goer, crafter, fangirl and seamstress. I reign from Cleveland, Ohio. I generally travel to most Midwest-area conventions from anime to comic to popculture cons. We are the one-stop shop for one-of-a-kind crafts for the geeks at heart.

You can now follow OOAKrafts on the following social media platforms:

Facebook: https://www.facebook.com/pages/OOAKrafts/122119871197331
Deviantart: http://ooakrafts.deviantart.com/
Instagram: https://instagram.com/ooakrafts/
Tumblr: http://ooakrafts.tumblr.com/
Twitter: https://twitter.com/ooakrafts

Shop members

  • Sarah

    Owner

    I've never had much of an interest in sewing until I started cosplaying. I always loved arts & crafts ever since I was a kid. I am a professional embroiderer for my 9-5 job & I continue to bring unique, usable crafts to the geek community every day!

Shop policies

Last updated on March 10, 2021
Welcome to OOAKrafts! Where you can purchase your one-of-a-kind craft item. I handcraft each item in this shop personally. I take the time and passion to supplement your inner geek.

PLEASE READ ALL POLICIES BEFORE PURCHASING ANY ITEM(S) WITH OOAKRAFTS. ALL SALES ARE FINAL!

OOAKRAFTS DOES NOT REFUND OR COVER ANY LOST, STOLEN OR MISSING PACKAGES. My job is completed once the package leaves and ships out from USPS. I do not have any control what happens to the package once it is in the hands of USPS. This is why OOAKrafts supply a tracking number. It is a security feature. It depends on you on what you do with it afterwards.

Feel free to email me at: ooakrafts (at ) gmail.com or PM me. I highly recommend reading all shop notices and policies before contacting me.

Turn over time for any product can take anywhere from 48 hours - 21+ business days. I try to get most orders out within the first 48 hours of purchase, but I do make each order in order as I receive them. Additionally, a lot of my orders are pre-made, so most of the time I can get them out to you within the first 48 hours of purchase, except for weekends and holidays.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
OCTOBER 05, 2020 UPDATE -
OOAKRAFTS DOES NOT ACCEPT ANY CANCELLATIONS, EXCHANGES, REFUNDS, OR RETURNS OF ANY KIND!!!

OOAKrafts do not accept ANY cancellation requests. This even means you can not request it is in "pre-transit" mode. This means that the order is already packaged up and postage is paid for, waiting for pick up by the postman. Most packages are usually shipped out in less than 24 hours of purchase (except on weekends and holidays).

Before you leave negative feedback, I would appreciate the chance to fix a product or issues if you are not 100% satisfied with your item. It's very important to us here at OOAKrafts that you enjoy your purchase. Don't be afraid to PM me with any issues at any time.

OOAKrafts DOES NOT offer any refunds on any orders unless I am unable to physically produce your item (i.e. if I am on vacation, sick, act of God situation, etc.). I do not and can not offer any returns due to the nature of these products. These products are made-to-order handcrafted items that are made to order!

If for some reason the item does not fit or got damaged within the shipping process, I am happy to replace the item for you. I would need proof of the damaged item. I will need you, the buyer, to send me the original item back within less than 30 days of original purchase. Once I received that item, it will take me anywhere from 3 – 14 business days to replace this item for you. OOAKrafts can not cover any extra shipping fees during a return process. The buyer is solely responsible for all shipping fees in the exchange process.
Payment
OOAKrafts only accepts two forms of payment: credit cards or Paypal.
Shipping
Updated as of 03/10/2021:
OOAKrafts is now introducing a limited international shipping experience! We have the right to pick what products we ship overseas due covid-19. Your order can be cancelled due to that USPS does not ship to your country at this current time. Please always allow longer delivery delays due to the pandemic. International shipping is through USPS only and please expect anywhere from 7 - 21+ business shipping days (no weekends).

Updated as of 12/12/2020:
Due to recent covid-19 spikes, shipping is getting delayed through the USPS. I have no control over this! Please be patient! We do not guarantee anything will arrive on time for Christmas at this rate with how messed shipping is currently around the country. We do not offer gift wrapping services or international shipping!

Christmas 2020 cut off date will be December 12, 2020. Even with the cut off date, OOAKrafts can not 100% guarantee that it will arrive by Christmas due to USPS and covid-19. Shipping has been slower all year because of the pandemic. If you are worried your gift will not arrive in time, please purchase Priority Shipping. Most First Class items do arrive within a 2 - 6 BUSINESS shipping day time frame.

OOAKrafts still does not ship international. No exceptions.

OOAKrafts only ships to the address that is linked to your etsy account. Please make sure it is accurate and correct before purchasing.

Update as of July 1, 2020:
OOAKrafts will not and can not ship to any PO BOXES or unverified USPS addresses. The order will automatically be canceled without question.

OOAKrafts also can not and will not make any changes in an address once the order is placed. Shipping labels can not be changed. MAKE SURE YOUR ADDRESS IS THE 100% CORRECT ADDRESS BEFORE FINAL CHECK OUT. If there is any problems after the order is placed, OOAKrafts is not responsible for fixing your mistakes! Orders are subject to being cancelled if the address is not correct!

Due to covid-19, OOAKrafts will not currently be shipping anything international. Thank you for understanding.

OOAKrafts currently uses USPS to ship domestically or intentionally, usually by First Class or Priority Mail. If it is shipped by First-Class, it generally will have a tracking number. This is free of charge. Once the order is completed and shipped out, it generally takes anywhere from 3 - 6 business days, sometimes longer. Each item is made-to-order and made in order of checkout. I do not offer any refund on any items that are lost within the mail, unless the customer requests shipping insurance and pays for it.

Your item(s) will generally be shipped in a bubble mailer. OOAKrafts does not offer gift wrap at this time.
Additional policies and FAQs
Custom orders & commissions:
OOAKrafts is currently unavailable for any custom orders or commissions. Thank you for understanding!

Other info:
If you have any questions about any of my items or policies please do not hesitate to contact me either by sending us an Etsy conversation or send me an email at ooakrafts (at) gmail.com. I will try to reply within less than 24 hours.

I often take mini-vacations from my shop during the year due because of conventions. I do sell at various conventions around the Midwest region of the United States. I generally hit anywhere from 4+ conventions a year. When I am on vacation mode, I generally and will not do any orders. I put up my shop on vacation mode for a reason.

Please like us on facebook:
https://www.facebook.com/OOAKrafts/

Or follow us on tumblr:
http://ooakrafts.tumblr.com/

My turn over time frame is anywhere from 24 hours to 21 day business days. All items are handcrafted and made by me. The items all come from a smoke-free home.