Please be complete and concise as possible in your instructions! Let me know if you want the year added or no year added on ornaments. I will spell names EXACTLY as you provide them (and can't be responsible for your misspellings or errors). If I make the mistake, I'll make it right! Please contact me if there is a problem as I want my customers to be happy with their order!

Polymer clay ornaments are moisture resistant so they will not mold, mildew or disintegrate and can be stored in all temperatures. They are non-toxic and long lasting (I have some that are 20 years old). The clay can sometimes produce imperfections such as slight air bumps once it's cured, which is out of my control.

The ornaments are durable but WILL break if you try to bend them or if dropped 'just right'. Contact me before you try to edit or repair your piece and I can give you suggestions. If you're local, I can accommodate the fix.

The ceramic piggy banks are hand painted and hand printed and covered with a glaze.

Do NOT use any cleaning products on any of these items; simply wipe clean with a dry cloth if needed.

Once delivered, all personalized items are not returnable except for errors made by Oodles of Ornaments. If broken or damaged, please contact me within 3 days of delivery and a photo of the damage will be required. I want happy customers so please contact me if there is a problem and I will work with you the best I can! If you wish to return an item that has NOT been personalized, you will be responsible for all return shipping charges and it must be returned within 10 days.

Since I individually hand craft every ornament, paint each bank, and personalize free-hand, no two will be exactly alike and I don't intend them to be, which makes them uniquely one-of-a-kind! Sometimes I may add slightly different ribbons or embellishments to be equivalent to or improve what may be pictured.

Many items are made when ordered and I try to complete an order within 2-5 days. Your item will be wrapped in a festive cellophane gift bag, ready for gifting, and secured well for shipping!

You decide on the shipping method at checkout, however USPS delivery is based on peak times.
- First Class: 3-5 days
- Priority: 1-3 days
- Signature Confirmation is available (for a USPS fee)
- I do not use express delivery.

You are notified by email when your package is on its way so PLEASE WATCH FOR IT! I am not responsible for it once the tracking indicates delivery to your address.

An apostrophe is NOT needed on a last name!
In most cases, just add an "S" to the end of the name:
--example: Kennedy becomes Kennedys or The Kennedys
For names that end in "s," "x," "z," "ch," and "sh," you must add an "ES:"
--example: Jones becomes Joneses or The Joneses

Or just keep it simple and just add "family" to the name:
--example: "The Jones Family"
Better yet, especially for blended families, I recommend "Our Family!"

Some customers don't care if the apostrophe is incorrect, they want the apostrophe added so I WILL PRINT EXACTLY WHAT YOU REQUEST IN THE NOTE TO SELLER....it's YOUR ornament!

An apostrophe IS needed when showing possession:
--example: Emily's First Christmas