oohsopretty

Handcrafted Glass Beads and Sterling Silver

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oohsopretty

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oohsopretty

Shop policies

Last updated on March 18, 2011
Welcome!! I start by making the glass beads as matching sets in the same session so each pair is unique. Everything I offer is made with care and a concern for quality. This creates value for you and satisfaction for me. May this wearable art brighten your days for years to come. Thank You.

Accepted payment methods

Paypal
Returns and exchanges
For sanitary reasons and by law in many states, we cannot accept returns for earrings. All items are carefully inspected for defects and are securely packaged for shipment. If you have any condition issues with your parcel or its contents notify the carrier for remedies.

Goods (except earrings) can be returned within 7 days of receipt for a full refund minus all shipping costs. Items must be in original condition, complete with tags and in original packaging to be eligible for return and refund. Please include a copy of the invoice and your contact information. You will be contacted as soon as the items are received. Refunds will be processed within 30 days after receipt of returned items. Buyer will need to pay for return shipping. No COD shipments are accepted.

Goods (except earrings) can be exchanged within 7 days of receipt for a credit of the original purchase price (less shipping)after receipt of returned items. Returned items must be in original condition, complete with tags and in original packaging to be eligible for exchange. Please include a copy of the invoice and your contact information. You will be contacted as soon as the items are received. Buyer is responsible for return shipping and any difference in price and tax if applicable. No COD shipments are accepted. If a refund is due it will be processed within 30 days after receipt of returned items.
Payment
We accept Paypal payments. Sales tax will be calculated for items shipped to Georgia depending on where in Georgia they are shipped.

However, please note the following:

We match up your payment on Paypal by the info you provide us on Etsy and will ship your order as soon as we find your payment. That being said…..

If the name and date of payment of your Etsy order does not match the Paypal information and we can’t match up your payment, your shipment could be delayed.
Please contact us if you are paying after your original purchase date. This will help us match your payment to your order so we can ship as soon as possible.

If the information you provided Paypal is either unconfirmed or ineligible for seller protection it will take extra time to verify the payment info and your shipment could be delayed.

Unfortunately if an order remains UNPAID after 7 days (including weekends and holidays) from the original purchase date we will have no choice but to cancel it.
Shipping
Please read our shipping policy carefully.

To help expedite your shipment, please make sure your Paypal info is the same as the info you're providing on your Etsy order. We will require an additional confirmation if shipping to an address not on Paypal.

Goods will be shipped to your confirmed PayPal address unless you indicate otherwise via email. We always obtain proof of shipping.

*** WE RESERVE THE RIGHT TO CANCEL TRANSACTIONS AT ANYTIME AT OUR DISCRETION. ***
If we can’t match your payment with the order it could be delayed or cancelled.

Our Primary shipping method is USPS First Class, insured with delivery confirmation.


Please allow 5 business days after matching your order and payment information to process and ship your order. Orders received after 2:30PM EST or on weekends and holidays will be considered ordered the next business day.

Special arrangements have to be made for Priority, Express, UPS or FedEx
We will do our best to accommodate rush orders but make no guarantees.
Additional policies and FAQs
I would be happpy to work with you if you want something special for bride's maids.