OrangeUmbrellaCo

Custom Wedding and Party Tags and Stickers and Greeting Cards

Union, Kentucky · 13357 Sales

OrangeUmbrellaCo

Custom Wedding and Party Tags and Stickers and Greeting Cards

Union, Kentucky 13357 Sales On Etsy since 2014

5 out of 5 stars
(3654)

Announcement   SEARCH OUR NEWEST PRODUCTS: Custom shaped stickers and tags!!

White ink is available on any dark or clear surface.

12 Foil Colors are available on white and transparent stickers & smooth white, smooth ivory and kraft cardstock.

Send us a message if you don't see the foil or white printing item that you want!

Most frequently asked questions are answered inside the item's description.

Please take a few moments to read the listings thoroughly by clicking on the ITEM DESCRIPTION tab - especially when viewing from a mobile app.

Announcement

Last updated on Jan 19, 2017

SEARCH OUR NEWEST PRODUCTS: Custom shaped stickers and tags!!

White ink is available on any dark or clear surface.

12 Foil Colors are available on white and transparent stickers & smooth white, smooth ivory and kraft cardstock.

Send us a message if you don't see the foil or white printing item that you want!

Most frequently asked questions are answered inside the item's description.

Please take a few moments to read the listings thoroughly by clicking on the ITEM DESCRIPTION tab - especially when viewing from a mobile app.

Orange Umbrella Co.

Contact shop owner

Orange Umbrella Co.

View all 2007 items

Updates

Our newest release. Foiled candy stickers. Available in Boy and Girl designs with 17 (yes SEVENTEEN!) foil colors to choose from!
We have lots of Valentine's Day paper goodies! Don't wait until it's too late to order!
Happy Holidays to all our past, present and future clients!
With Love and Appreciation,
Emily, Kym, Melanie & Beth
View all 16 updates

About

We've got you covered! Get it? Umbrella?! Covered?! ;-)

I picked the name "Umbrella" because I wanted to be a one stop shop for paper goods for your event. I ran OUC by myself until mid 2015 when Beth joined the team. We signed up for Amazon handmade in late 2015 and we just began to grow and grow. We are 5 members strong now and absolutely love our jobs!

We run out of a really cool old EMT building that looks like an old-school firehouse. We are open Mon thru Fri 9am to 3pm. Local customers are more than welcome to schedule an appointment and stop by for order pickup.

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Shop members

  • Melanie

    Owner, Designer, Customer Service

    Melanie is the founder and owner of Orange Umbrella Co. She is responsible for all the designing and also helps Kym man the email box.

  • Beth

    Assistant, Shipper, Creator

    When my little business started getting bigger I was having trouble keeping up so Beth started to come in to help. She is the reason our turn time is now one day! Since we've grown she's taken over our Amazon Prime side of the business.

  • Kym

    Customer Service, Design Asst., Listing Specialist

    Kym's duties include keeping our listings up to date and accurate, helping with our amazon & website venues and answering emails/convos. She's super willing to help and a super fun gal to talk to! Be sure to tell her "hello!" when you write.

  • Emily

    Assistant

    Emily helps out part time here in between being an awesome senior, tutoring little kiddos and kicking butt in the color guard. She mostly works on our amazon side but she's still a huge part of our team!

  • Ashley

    Creator, Assistant, Shipper

    The newest member of OUC! Ashley has been dubbed our "Notebook Goddess." I've never seen a binding machine take a liking to someone quite so quickly. I think it might have a crush on her.

Shop policies

Last updated on February 19, 2017

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
We accept PayPal and credit cards through Etsy's direct checkout system. We also accept Etsy gift cards.
Shipping
We ship as quickly as possible on all product. We do not ship on Saturdays or Sundays. We do offer upgraded shipping options. Please understand that because the shipping process is out of our control we are unable to guarantee any specific delivery date. We can only guarantee a ship date.

Packages are shipped via first class to etsy addresses. Please be sure your address is correct. Packages needing resent due to an incorrect address will incur additional shipping charges and are not eligible for returns/refunds. We include tracking on all packages. The tracking info is sent to the email address on file with etsy.

International Buyers: We are not responsible for customs, duties, taxes, etc. Please inform yourself of those potential charges before you purchase. We are legally responsible for being honest on the customs forms.

Some International first class packages can not be tracked any further than the main postal hub in the US before it crosses the border. I do not consider international packages lost until 5-6 weeks after the ship date. At that time we can work out arrangements to have a duplicate order sent. If your order can be resent I will resend a duplicate item but will NOT refund. Thanks for your understanding on this matter.
Refunds and Exchanges
Cancellations: Items are made to order at the time of order. We begin working on items almost immediately after your order is submitted. Due to this we reserve the right to deny any cancellation requests, or offer only partial credit. This is at our discretion based on each individual circumstance. Please be certain you want the item when submitting your order. Cancellation requests that are received after the proofing process has been started will receive a refund minus $10 to cover our time designing and as payment for the digital file you were sent.

Mail To Address Labels and Escort Card orders are unable to be canceled.

Items that are unintentionally misrepresented on my part are able to be returned or exchanged.

Non-Customized items that are not as you had hoped due to your error are able to be returned for a refund. The return shipping is at your expense.

Custom orders that can not be resold (i.e. personalized stickers, tags, etc) are non refundable and non returnable unless an error was made on our end. Please ask all questions prior to submitting your order.
Additional policies and FAQs
PROOFS: Some items come with digital proofs prior to printing (see your listing for more information.) We send proofs for stickers and tags within 2 business days of purchase. Mail to Labels and Escort cards have a 4 business day processing/proofing time.

**IMPORTANT** If you requested a proof please watch your Etsy convo box for these messages. We send a reminder if we have not heard from you within 2 days of the proof being sent. If two more days pass and there has been no word we will ship them as proofed.

As with any online transaction, if you are unhappy, please contact us to work it out before leaving feedback. Orange Umbrella Co is highly respectful of our customers and just want you to be happy. We don't know there's a problem unless you tell us.

More information

Last updated on Feb 26, 2017
Frequently asked questions

When Will They Ship??

CARDS - ship same or next business day.

TAGS - non proofed orders will ship same or next business day.
Proofed orders will ship within 3-4 business days.

STICKERS - non proofed orders will ship same or next business day.
Proofed orders will ship within 3-4 business days.

SIGNS - ship same or next business day.

Transit Time for USA:
First Class (default shipping) - averages 3-7 days
Priority - averages 2-3 days
Priority Express - averages 1-2 days

When Will I Get Them??

First Class (Default Shipping) - averages 3-7 days delivery.
Media Mail (Notebooks and planners only) - averages 3-9 days delivery.
Priority - Averages 2-3 days delivery.
Priority Express - Averages 1-2 days delivery.

If you want upgraded shipping select it from the drop down menu in your shopping cart. It's right above the "Proceed To Checkout" button.

Do I Get A Proof??

STICKERS & TAGS:
By default, we do not send proofs. This allows us to have the fastest turn time possible! However, we are happy to send a proof if requested in the note to seller box. Allow up to 2 business days for your proof to arrive in your etsy inbox. Proofing WILL delay the shipment of your order. Please do not request a proof if you are in a hurry for your order.

SIGNS & CARDS:
We do not proof these items.

MAIL TO LABELS & ESCORT CARDS:
You will receive a proof in your etsy inbox 4 business days after your information is received.

Will You Do a Custom/Different Design??

At this time we are not taking on custom/new design requests. Thank you to all of our customers for keeping us so busy with the designs we already offer in the shop.

Can I Add Printing To The Back of My Tags?

Standard printed tags: You sure can! The listing is here: https://www.etsy.com/listing/198336496

Unfortunately we're not currently offering back side printing on foiled tags at this time.