OrchhaJewels

Jewellery and Hair accessories for everyday & bridal

Nottingham, United Kingdom · 1105 Sales

OrchhaJewels

Jewellery and Hair accessories for everyday & bridal

Nottingham, United Kingdom 1105 Sales On Etsy since 2011

4.5 out of 5 stars
(214)

Shop owner

Sharon

Contact

Sharon

Contact shop owner

Sharon

View all 99 items

Reviews

Average item review
4.5 out of 5 stars
(214)
View all 214 reviews

Updates

A mix of classic and modern hoop styles to match your mood and occasion. Gold hoops are my favourite, it adds warmth to the face and never goes out of style. Silver is equally flattering against any skin tone and gives a cooler, edgier look tulip
View all 45 updates

About

Welcome to Orchha Jewels

Orchha Jewels is an independent jewellery and accessories label based in Nottinghamshire England

WEBSITE | orchhajewels.com
INSTAGRAM | https://www.instagram.com/orchha_jewels
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PROCESSING YOUR ORDER:

Production is currently 3 - 5 Working days for standard UK & Worldwide delivery orders

Custom orders can take 2-3 weeks for production

Need it soon?
If you need something by a certain date please contact me first before purchasing to ensure whether or not I can meet your deadline
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SHIPPING [updated Oct 2017]

STANDARD SHIPPING PRICES & DELIVERY TIMES:

UK - £3.85 (estimated delivery 2- 3 working days)

EUROPE - £4.75 (estimated delivery 5 - 7 working days)

USA - £5.50 ( estimated delivery 10 - 20 working days)

REST OF THE WORLD - £5.95 ( estimated delivery 10 - 20 working days)

SHIPPING UPGRADE TO INCLUDE TRACKING:
Tracking is available for an additional charge under the 'shipping upgrade' section. Please select the appropriate country and the charge will be added onto your standard shipping charge. *Please note you must add item into cart before you can select the delivery option. I highly recommend all International Shoppers to upgrade the shipping to include TrackingI'm always here to answer questions so feel free to drop me a line if you need further info and I'll be more than happy to help :)
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SHOP POLICIES
Please read my policy before purchase which answers most frequently asked questions
https://www.etsy.com/shop/OrchhaJewels/policy?ref=shopinfo_policies_leftnav
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PAYMENT METHODS
== ♥Paypal, Credit and Debit cards♥ ==
Now accepting Etsy Gift cards
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PRESS FEATURES:

Chic and Stylish Weddings Greece, February 2017
http://chicandstylishweddings.com/romantic-pink-gold-wedding-santorini/

Hard to find Magazine Australia, March Issue 2016

Inside Kent Magazine UK, June Issue 2015
https://view.joomag.com/insidekent-magazine-issue-39-june-2015/0293278001432851438?short

The Wedding Chicks USA, 2015

emmalinebride.com USA, Oct 2013
http://emmalinebride.com/bridesmaids/be-my-bridesmaid-ideas/

lovemydress.net UK, July 2013
http://www.lovemydress.net/blog/2013/07/a-yorkshire-and-downton-abbey-inspired-wedding.html

Shop members

  • Sharon

    Owner, Maker, Designer, Curator

    Things I love.... nature.... vintage dresses...... tea.......photography........books.....handcrafted items

Shop policies

Last updated on July 4, 2018
Thank you for stopping by, I will always do my best to make an easy and pleasant transaction for all my customers. Please take some time to read my policy below before buying and if you are in any doubt then please feel free to contact me and I will gladly answer your questions or concerns as soon as possible.

NEED SOMETHING SOON?
If you need something by a certain date please contact me first BEFORE purchasing to ensure whether or not I can meet your deadline - please contact me by clicking on the 'Ask seller a question' of the listing you are looking to purchase and I will get back to you as soon as possible

LOOKING TO CUSTOMISE?
If you are looking to customise your order then you have come to the right place! I love doing custom work and hearing customers ideas so please get in touch if you have a special request.

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 1 hour of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Questions about your order?
Please if you have any problems with your order.
SIZINGS
You are advised to check the sizing of the item against your existing jewellery to determine whether the sizing is going to fit before paying for your order. A good example would be bracelets. Please note for hygiene reasons earrings are non-returnable.

SIZE ADJUSTMENTS
If however you find that the fit is too big on receipt just send it back and I will adjust it for you for free. All you need to do is pay for the postage cost for me to send it back to you. IMPORTANT - I cannot accept return if earrings are too small (as I cannot increase the size without making a new one), so please check and ensure they will be big enough for you before you place your order.

IF YOU CHANGE YOUR MIND
You may return UNWORN items (except earrings for hygiene reasons) for a refund or exchange within 14 working days of receiving your item. Please notify me as soon as possible if you wish to return an item. The customer has full responsibility for return postage costs unless the item is faulty.

Please ensure you send any items securely packaged back to me, as I cannot accept liability for items lost or damaged in transit for return or exchange.
You are responsible for returning the item back and the return postage charge. I cannot accept responsibility for the item until it has been delivered to me so Proof of postage receipt from your post office is advisable.
Please note: I do not credit back the return postage costs unless the return is due to a fault, and if you choose to send items back by Registered / Special Delivery, I cannot cover this cost unless a prior agreement has been made with me.

EXCHANGE
UNWORN items in their original packaging only (except earrings). For an exchange with another item you will be charged Postage and packaging since I have to create a new order for you. Where the new item is less expensive I will refund the difference. If more then you will pay the difference which you will need to contact me to arrange to pay the extra money.


IF YOU HAVE ANY ISSUES WITH YOUR ITEM
You must report any issues within 30 days from the purchase date.
You can return faulty items for an exchange or a refund if an exchange is not possible. The return cost will be refunded to you which will be limited to the equivalent of my standard postage relative your country. If you choose to send items back by Registered / Special Delivery, I cannot cover this cost unless a prior agreement has been made with me. So please contact me if you are planning on doing this.

My jewelry is not waterproof and you are advised to take care of your jewelry to prolong its life span. I cannot accept return of items if a fault develops due to mis-use such as wearing your jewelry whilst bathing or washing which will cause the metal to discolour quickly.
Payment
Prices are shown in Great British Pounds Sterling (£). Payments can be made via PayPal. All items must be paid before shipping.

♥♥ Now accepting Etsy Gift cards, Credit and Debit cards
Shipping
Please be aware that packages sent by standard airmail delivery can take up to 6 weeks to arrive in some countries including USA, Canada and Australia.

I strongly recommend buyers to upgrade the shipping with tracking which can be purchased in my etsy shop by selecting the 'shipping upgrade' option on the delivery drop down menu at the checkout page.
**Note item(s) must be added to your cart before you can see and select the upgrade menu option which will appear at the checkout page

Delays may occur when items are held at customs and during severe weather, if this happens then I kindly ask that you wait under these circumstances to allow for the item to progress through the postal system

If you need any assistance please contact by clicking on the 'contact the shop owner' link below my profile picture.

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I like to get your purchases made, packed and posted within 3-5 working day of your payment (in most cases, the next day, except weekends).

If you request a custom order this may take longer to make however I will give you an estimated delivery date on my quote.

UK DELIVERY:
STANDARD DELIVERY £3.85
Standard postage will be sent via Royal Mail 2nd class with a proof of posting receipt obtained. Delivery aim 2 to 3 working days.

You can upgrade to have your item sent 1st Class Recorded and Signed for service.

1st CLASS RECORDED & SIGNED FOR(1 working day) for an additional charge of £2.20
Provides a faster and more secure service:
To upgrade simply add items to your shopping cart and click the 'proceed to checkout' button. Once you're on the checkout page there is a delivery options drop down menu which you can select the upgrade to ROYAL MAIL FIRST CLASS RECORDED AND SIGNED FOR

A tracking number will be provided and requires a signature on delivery to provide peace of mind that the item is delivered. Covers loss of items up to the value of up to £50


UK BUYER POSTAGE FOR CUSTOMISED ORDERS OVER £50
Custom orders with values of more than £50 will be sent using the SPECIAL DELIVERY service this will be added to your custom listing at the time of your order request

Royal Mail SPECIAL DELIVERY provide end to end tracking which is available online and guarantees the item will be delivered to you the next day by 1pm. Covers loss of item up to value of £500.



INTERNATIONAL DELIVERY:

STANDARD INTERNATIONAL DELIVERY
Standard postage for Europe is £4.75, USA is £5.50 and £5.95 for rest of the world which is sent by Royal Mail Airmail
Delivery aim for:
• Western Europe within 3 working days
• Eastern Europe within 5 working days
• Rest of the world between 10 - 20 working days (this might be longer if a country suffers extreme weather, postal strikes or anything which can delay the postal service in your country)


INTERNATIONAL TRACKED DELIVERY

Please note there will be an extra charge on top of your standard postage charge for this service. It is generally a day faster than standard Airmail and provides tracking but is not guaranteed - the aim is:

• 2 working days after posting to Western Europe (Additional charge will apply)

• 4 working days after posting to Eastern Europe and postal subsidiaries (Islands and Principalities) (Additional charge will apply)

• 6 working days after posting to the Rest of the World.
(Additional charge will apply)

Airsure® is tracked at six points from despatch through to delivery, with online confirmation of delivery

To upgrade simply add the 'shipping upgrade' option of the appropriate country to your shopping cart along with the item. Then proceed to check out.

INTERNATIONAL BUYERS POSTAGE FOR CUSTOMISED ORDERS OVER £50
Custom orders with values of more than £50 will be sent using the Royal mail AIRSURE Service. This will be added to your custom listing at the time of your order request

Please note that all goods must be paid for in full before shipping.
Additional policies and FAQs
IF YOU WOULD LIKE TO RESERVE AN ITEM
I can reserve an item up to 5 days. If after 5 days I do not receive payment then the item will be listed as available for others to purchase.


IF YOU WOULD LIKE TO REQUEST A CUSTOM ORDER
If you see something that you like and would like to purchase further quantities or make a slight change in the design then please message me / click on the 'request a custom item' button on the left menu bar and I can give you a quote for this and to let you know whether I can fulfill your request. Customised orders can take between to 1-4 weeks to create and deliver to you, this is just a rough guide only so please get in touch if you are interested in working with me to create that unique item.

Custom orders with values of more than £50 will be sent using the SPECIAL DELIVERY service (if you are a UK Buyer) or AIRSURE (if you are an international buyer) this will be added to your custom listing at the time of your order


JEWELLERY CARE

Always take good care of your jewellery to keep it in good condition

~Where possible please avoid exposing your jewellery to water or moisture as this will accelerate the tarnishing process of gold and silver plated metals. Avoid wearing whilst bathing, exercising or using detergents or chemicals such as washing up liquid. With gold filled items although these are tarnish resistant, I would advise to avoid contact with chemicals such as perfumes to protect the metal. Avoid spraying on areas of the body where there is jewellery such as behind earrings. This will ensure you jewellery will last for a long time.
~If your jewelry does come into contact with water simply dry it off as soon as possible with a soft dry cloth. Natural body perspiration (sweat) can also affect the longevity of the jewelry so it is advisable to wipe your jewelry to get rid of any moistue or build up of dirt with a clean dry cloth
~Please keep your jewellery protected in its original pouch or a jewellery box to avoid rust or discolouration


TAX CHARGES
The buyer is solely responsible for any import duty, import taxes or other incidental charges that may apply to their particular country or state.
Privacy
Your details will only be used to complete the transaction of the sale i.e getting your order sent and contacting you via Etsy conversation if there are any issues that may need clarifying prior to sending. Orchha Jewels will not share your personal details with third parties without obtaining your consent first. Your privacy will be respected.

More information

Last updated on Nov 22, 2017
Frequently asked questions

Gifting and packaging

I am happy to send the item directly to the person who you wish to give. Just let me know in the note to seller box at the check out page if you would like to include a message with the package and I will enclose a handwritten note with your kind words! If no message is left but you have indicated that this is a gift then I will include a gift receipt (which will not show the price of the item but only the buyers name that will let the recipient know who sent it)

Care instructions

I would recommend all jewellery and hair accessories are stored in their respective bags or in a jewellery box to protect it from dust and tarnishing. Please take good care of your jewellery and avoid wearing these when bathing or exercising. I cannot accept responsibility if the item gets lost or damaged in this way.

Wholesale availability

I welcome wholesale enquiries, please tell me about yourself and your business . Email: orchhajewels@gmail.com

Do you do custom work?

If you see something that you like and would like to purchase further quantities or make a slight change in the design then please message me / click on the 'request a custom item' button on the left menu bar and I can give you a quote for this and to let you know whether I can fulfill your request. Customised orders can take between to 1-4 weeks to create and deliver to you, this is just a rough guide only so please get in touch if you are interested in working with me to create that unique item.

Custom orders with values of more than £50 will be sent using the SPECIAL DELIVERY service (if you are a UK Buyer) or AIRSURE (if you are an international buyer) this will be added to your custom listi

Processing times

Normally orders are ready to send in 3 - 5 business days, often times sooner. Customers will receive an Etsy Dispatch notification email when the order has been sent.

Custom orders may take longer (anywhere between 1 - 4 weeks), please contact me if you are looking to customising and I will give a more accurate indication of processing times on your quote

I'm a blogger. Can you send me one of your products for a review?

Please tell me about yourself and your blog here: https://www.orchhajewels.com/contact/

You should include the following details:
Your name
Blog URL
Your social media links
Email address
Provide links to previous brand collaborations

I'll review your information and get back to you asap!

*If successful, the Blogger will be responsible for the postage charges.