OrchhaJewels

Dainty Handmade Jewellery

Nottingham, United Kingdom

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

OrchhaJewels is taking a short break

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Note from shop owner The shop will reopen on 8th April, thank you for your support!

Note from shop owner

Last updated on Mar 7, 2024

The shop will reopen on 8th April, thank you for your support!

Sharon

Contact shop owner

Sharon

Reviews

Average item review
5 out of 5 stars
(332)
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About OrchhaJewels

Sales 1,760
On Etsy since 2011

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Welcome to Orchha Jewels

Shop members

  • Sharon

    Owner, Maker, Designer, Curator

    Things I love.... nature.... vintage dresses...... tea.......photography........books.....handcrafted items

Production partners

  • Latvia

    Latvia

    Produces and ships the custom engraving on the pendant for Orchha Jewels

Shop policies

Last updated on May 9, 2022
Thank you for stopping by, I will always do my best to make an easy and pleasant transaction for all my customers. Please take some time to read my policy below before buying and if you are in any doubt then please feel free to contact me and I will gladly answer your questions or concerns as soon as possible.

NEED SOMETHING SOON?
If you need something by a certain date please contact me first BEFORE purchasing to ensure whether or not I can meet your deadline - please contact me by clicking on the 'Ask seller a question' of the listing you are looking to purchase and I will get back to you as soon as possible

LOOKING TO CUSTOMISE?
If you are looking to customise your order then you have come to the right place! I love doing custom work and hearing customers ideas so please get in touch if you have a special request.

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 1 hour of purchase

Payment

Prices are shown in Great British Pounds Sterling (£). Payments can be made via PayPal. All items must be paid before shipping.

♥♥ Now accepting Etsy Gift cards, Credit and Debit cards

Shipping

Please be aware that packages sent by standard airmail delivery can take up to 6 weeks to arrive in some countries including USA, Canada and Australia.

I strongly recommend buyers to upgrade the shipping with tracking which can be purchased in my etsy shop by selecting the 'shipping upgrade' option on the delivery drop down menu at the checkout page.
**Note item(s) must be added to your cart before you can see and select the upgrade menu option which will appear at the checkout page

Delays may occur when items are held at customs and during severe weather, if this happens then I kindly ask that you wait under these circumstances to allow for the item to progress through the postal system

If you need any assistance please contact by clicking on the 'contact the shop owner' link below my profile picture.

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I like to get your purchases made, packed and posted within 3-5 working day of your payment (in most cases, the next day, except weekends).

If you request a custom order this may take longer to make however I will give you an estimated delivery date on my quote.

UK DELIVERY:
FREE STANDARD DELIVERY £0.00
Standard postage will be sent via Royal Mail 2nd class with a proof of posting receipt obtained. Delivery aim 2 to 3 working days.

You can upgrade to have your item sent 1st Class Recorded service.

1st CLASS RECORDED & SIGNED FOR(1 working day) for an additional charge of £3.50
Provides a faster and more secure service:
To upgrade simply add items to your shopping cart and click the 'proceed to checkout' button. Once you're on the checkout page there is a delivery options drop down menu which you can select the upgrade to ROYAL MAIL FIRST CLASS RECORDED AND SIGNED FOR

A tracking number will be provided and requires a signature on delivery to provide peace of mind that the item is delivered. Covers loss of items up to the value of up to £50

Also available - 2nd class recorded and signed for (2-3 business days) for an additional charge of £2.60

UK BUYER POSTAGE FOR CUSTOMISED ORDERS OVER £50
Custom orders with values of more than £50 will be sent using the SPECIAL DELIVERY service this will be added to your custom listing at the time of your order request

Royal Mail SPECIAL DELIVERY provide end to end tracking which is available online and guarantees the item will be delivered to you the next day by 1pm. Covers loss of item up to value of £500.



INTERNATIONAL DELIVERY:

STANDARD INTERNATIONAL DELIVERY
Standard postage for Europe is £6.97 (no tracking)
For the rest of the world the parcel will be sent by Standard Royal Mail Airmail £7.97 (no tracking)

Delivery aim for:
• Europe within 5 working days
• Rest of the world between 10 - 20 working days (this might be longer if a country suffers extreme weather, postal strikes or anything which can delay the postal service in your country)


INTERNATIONAL TRACKED DELIVERY

Please note there will be an extra charge on top of your standard postage charge for this service. It is generally a day faster than standard Airmail and provides tracking but is not guaranteed - the aim is:

• 2 working days after posting to Western Europe (Additional charge will apply)

• 4 working days after posting to Eastern Europe and postal subsidiaries (Islands and Principalities) (Additional charge will apply)

• 6 working days after posting to the Rest of the World.

Airsure® is tracked at six points from despatch through to delivery, with online confirmation of delivery

To upgrade simply add the 'shipping upgrade' option of the appropriate country to your shopping cart along with the item. Then proceed to check out.

INTERNATIONAL BUYERS POSTAGE FOR CUSTOMISED ORDERS OVER £50
Custom orders with values of more than £50 will be sent using the Royal mail AIRSURE Service. This will be added to your custom listing at the time of your order request

Please note that all goods must be paid for in full before shipping.

Additional policies and FAQs

IF YOU WOULD LIKE TO REQUEST A CUSTOM ORDER
If you see something that you like and would like to purchase further quantities or make a slight change in the design then please message me / click on the 'request a custom item' button on the left menu bar and I can give you a quote for this and to let you know whether I can fulfill your request. Customised orders can take between to 1-4 weeks to create and deliver to you, this is just a rough guide only so please get in touch if you are interested in working with me to create that unique item.

Custom orders with values of more than £50 will be sent using the SPECIAL DELIVERY service (if you are a UK Buyer) or AIRSURE (if you are an international buyer) this will be added to your custom listing at the time of your order


JEWELLERY CARE

Always take good care of your jewellery to keep it in good condition

~Where possible please avoid exposing your jewellery to water or moisture as this will accelerate the tarnishing process of gold and silver plated metals. Avoid wearing whilst bathing, exercising or using detergents or chemicals such as washing up liquid. With gold filled items although these are tarnish resistant, I would advise to avoid contact with chemicals such as perfumes to protect the metal. Avoid spraying on areas of the body where there is jewellery such as behind earrings. This will ensure you jewellery will last for a long time.
~If your jewelry does come into contact with water simply dry it off as soon as possible with a soft dry cloth. Natural body perspiration (sweat) can also affect the longevity of the jewelry so it is advisable to wipe your jewelry to get rid of any moisture or build up of dirt with a clean dry cloth. Polishing cloths are now available to purchase from my Etsy Shop.
~Please keep your jewellery protected in its original pouch or a jewellery box to avoid rust or discolouration


TAX CHARGES
The buyer is solely responsible for any import duty, import taxes or other incidental charges that may apply to their particular country or state.

Privacy

Your details will only be used to complete the transaction of the sale i.e getting your order sent and contacting you via Etsy conversation if there are any issues that may need clarifying prior to sending. Orchha Jewels will not share your personal details with third parties without obtaining your consent first. Your privacy will be respected.
See this Seller Handbook article for a sample privacy policy you can customize for your shop.

More information

Last updated on May 11, 2022

Frequently asked questions

Gifting and packaging

I am happy to send the item directly to the person who you wish to give. Just let me know in the note to seller box at the check out page if you would like to include a message with the package and I will enclose a handwritten note with your kind words! If no message is left but you have indicated that this is a gift then I will include a gift receipt (which will not show the price of the item but only the buyers name that will let the recipient know who sent it)

Care instructions

I would recommend all jewellery and hair accessories are stored in their respective bags or in a jewellery box to protect it from dust and tarnishing. Please take good care of your jewellery and avoid wearing these when bathing or exercising. I cannot accept responsibility if the item gets lost or damaged in this way.

Wholesale availability

I welcome wholesale enquiries, please tell me about yourself and your business . Email: orchhajewels@gmail.com

Do you do custom work?

If you see something that you like and would like to purchase further quantities or make a slight change in the design then please message me / click on the 'request a custom item' button on the left menu bar and I can give you a quote for this and to let you know whether I can fulfill your request. Customised orders can take between to 1-4 weeks to create and deliver to you, this is just a rough guide only so please get in touch if you are interested in working with me to create that unique item.

Custom orders with values of more than £50 will be sent using the SPECIAL DELIVERY service (if you are a UK Buyer) or AIRSURE (if you are an international buyer) this will be added to your custom listing

Processing times

Normally orders are ready to send in 3 - 5 business days, often times sooner. Customers will receive an Etsy Dispatch notification email when the order has been sent.

Custom orders may take longer (anywhere between 1 - 4 weeks), please contact me if you are looking to customising and I will give a more accurate indication of processing times on your quote