orchideaboutique

Orchidea Boutique

3688 Sales

orchideaboutique

Orchidea Boutique

3688 Sales On Etsy since 2011

4.5 out of 5 stars
(871)

Announcement   SIGN UP to our Newsletter and get coupon code for 10% off!
http://eepurl.com/b-3lKX
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We are happy to announce that now we offer better prices for FedEx shipping. Delivery takes 3-5 days.
You can see the special FedEx fees for all other countries in Shipping and Policy section.
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Some of the items are one of a kind; others are custom made to order. I sew one at a time. Every single piece is made with an attention to detail, with an eye to the latest trends. They are contemporary but yet classic and elegant.
And the most important thing about my designs is that they are made with love and devotion.

http://pinterest.com/orchideab/fashion/
http://www.facebook.com/pages/OrchideaBoutique/149822081770332
https://www.instagram.com/orchidea_boutique

Announcement
Last updated on Aug 9, 2016

SIGN UP to our Newsletter and get coupon code for 10% off!
http://eepurl.com/b-3lKX
-------------------------------------------------
We are happy to announce that now we offer better prices for FedEx shipping. Delivery takes 3-5 days.
You can see the special FedEx fees for all other countries in Shipping and Policy section.
--------------------------------------------------
Some of the items are one of a kind; others are custom made to order. I sew one at a time. Every single piece is made with an attention to detail, with an eye to the latest trends. They are contemporary but yet classic and elegant.
And the most important thing about my designs is that they are made with love and devotion.

http://pinterest.com/orchideab/fashion/
http://www.facebook.com/pages/OrchideaBoutique/149822081770332
https://www.instagram.com/orchidea_boutique

Orchidea Boutique

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Orchidea Boutique

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  • Orchidea Boutique

    Owner

Shop policies

Last updated on September 9, 2016

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
Payments are made via Paypal. major credit cards and e-checks are also
accepted within Paypal without the activation of an account.
Shipping
Now I offer FedEx service. Delivery takes 2-5 days, depending on your location.
You can choose your shipping method at checkout.

Please check which zone your country belongs to:

USA - $21

CANADA - $22

ZONE 1: Czech Republic, Hungary, Latvia, Poland, Romania ($32)

ZONE 2:Austria, Belgium, UK, Finland, France, Germany, Greece, Italy, Luxembourg, Netherlands, Spain, Switzerland, Turkey ($23)

ZONE 3: Denmark, Estonia, Moldova, Norway, Portugal, Russia, Sweden, Ukraine ($33)

ZONE 5: China, Japan, Korea, Martinique ($29)

ZONE 6: Australia, Israel, Kuwait, New Zealand, Qatar, Saudi Arabia, UAE ($30)

If you don't see your country above, please contact me.

When choosing FedEx, don't forget to include your telephone number.

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Registered Air Mail

Since as ship from Bulgaria the shipping time takes awhile. Once a package is being sent, you will receive a tracking number which will prove the fact of sending. Please be informed that I am not responsible for the delays due to Postal services condition.

I think all the necessary info regarding the shipping is given below.

F.A.Q

How long it takes for a package to be delivered?

Every time is different. Sometimes it takes less than ten days, other times more than a month. The reason to take this long is that sometimes the Authorities make the decision to ship with a cargo ship instead on air. The packages from Bulgaria are dispatched to other country in Europe and from there to the U.S. or Australia. This rarely happens but still it happens. It is out of my control and it is really a matter of luck. Many times a customer who orders more than one items in a different time, can notice that the shipping time on different orders is different.
Anyway, on the basis of my experience this is the estimate shipping time:
US - 7-22 days
Australia - 18-30 days
UK - 7-14 days

What shipping option is available?

I usually use Registered Mail™ (International) – you receive a tracking number
or
Priority Registered Mail International® - you receive a tracking number and they claim this is a faster way to ship.

EMS – International Express Mail Service. This service guarantees 5-7 days to any part of the world. According my experience it can take a day or more (depends how they are going to process the shipment at the Customs).
It is more expensive (for example: the shipping fee for a maxi convertible dress is around $50). But it is a very good option for bulk orders.

How do you ship when a customer order more than four-five items shipping to one address?

If you make a bulk order (example: maxi bridesmaids’ dresses) I will individually pack them and then put them together in a big box which will be shipped most probably with FedEx.

I have tried the tracking number but it not working.

You need to wait a few days in order the tracking info to appear on the website. Furthermore, there are times (mostly when I ship to Australia or UK) the tracking systems not to work at all. Please have in mind that from the moment I send the item the only info I have is from the tracking number. I can’t monitor the shipment in a different way than the customer him/herself.

What does “We Have Received Notice That the Origin Post Is Preparing To Dispatch This Mail Piece””

It means that the origin Post is preparing a shipment for dispatch. Basically manifesting packages heading for the US. Most often, a foreign post will merge all of the packages going to one country and list a manifest of each individual package and their tracking numbers, if applicable.

Once the container is full enough, it is passed to be dispatched. When the container is scanned, the status of all of the packages on the manifest will update.
Once it clears Customs, it will be handed over to the USPS (or other country’s postal service) for delivery.
It does not means that the package is still in Bulgaria. It is already in the recipient’s country.

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I will ship to the address on your etsy account.
It is your responsibility to make sure your address is correct.

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All applicable duties, fees and taxes are the responsibility of the buyer.

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If you have other questions I will be happy to answer.
Refunds and Exchanges
If you are not satisfied with your item, you can return it within the first 10 calendar days from the date of receipt, after contacting me first.
We do not accept returned items that were sent back by you directly without checking with us first.

Once we receive your package, we will promptly process an exchange or issue a refund to your account in accordance to our return conditions.

In the case of a refund, the shipping cost will not be refunded.

Items returned must be in their unused condition with the original packing. We do not accept a returned item that’s worn, damaged, washed or altered in any way.



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Your satisfaction and positive feedback is very important to us. Please leave positive feedback and 5 stars if you are satisfied with our items and services. If you have any problems with our items or services, please feel free to contact us first before you leave negative feedback. We will do our best to solve any problems and provide you with the best customer services.
Additional policies and FAQs
When you are ordering more than one item (for example convertible dresses for bridesmaids) contact me prior purchase with the following info:
1) How many dresses do you need
2) Do you need Plus size dresses
3) When is the wedding date (when do you need the dresses by)
4)Do you need matching bandeau tops
5) Do you want all the dresses to be send to one address - you will get reduced fee for combined shipping
6) What is your country

This way I can guarantee that all the dresses will be made from the same fabric.
Once the specific fabric roll is over I can not guarantee receiving a dress from the very same fabric.
For example, if you order one dress and few months later you want the same one it is possible to be out of stock.