OriginalHardware

Handcrafted Jewelry for the Journey

Denver, Colorado

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Announcement    Handcrafted artisan jewelry made in the shadow of Colorado's Rocky Mountains and inspired by the Road Less Traveled.

Announcement

Handcrafted artisan jewelry made in the shadow of Colorado's Rocky Mountains and inspired by the Road Less Traveled.

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Carrie Schafer

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Carrie Schafer

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Shop policies

Last updated on May 10, 2022
Welcome to Original Hardware's etsy shop!

My design philosophy is simple: make pieces that reflect the strength, beauty and individuality of its wearer.

I like to make pieces that are off-the-beaten path and incorporate the cultures and colors of the exotic places I've travelled.

I live in Colorado--and there is plenty if inspiration here, too. From the rich earthtones to the vibrant hues of a blue sky or tangerine sunset, my pieces also reflect Colorado's ever-changing natural surroundings.

Each piece in my collection is made with passion and creativity, and each piece tells a story.

I look forward to sharing these stories with you.

I am a one-woman shop. The designss, creation, marketing, shipping and HR departments are all run by me--and there is only 1 employee!

I pride myself on being responsive and fast while still maintaining a high level of quality in my work. Please understand I will do all that I can to make you giddy about your purchase, but that I am also just 1 person with two hands!

Accepted payment methods

Paypal Visa Mastercard American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
REFUNDS and EXCHANGES:
At Original Hardware, I strive to give you the best quality handcrafted jewelry available today. If for some reason you are not satisfied with your purchase, I want to make it right.

Returns and exchanges are accepted within 10 days of your purchase, unless the item is a custom order, which includes PERSONALIZED PIECES or RINGS that are made to fit your finger.

In special circumstances, I may offer store credit for personalized necklaces.

I do not accept returns or exchanges on custom made pieces, including custom-sized rings. If a ring is too small, convo me. I might be able to make it slightly larger for you should it be designed for that kind of thing. Speaking of rings.....

RING SIZING:
When ordering a ring, please be 100% sure of the ring size! I've posted two great resources to find your ring size so that you aren't sad when you open the box and put a ring on that doesn't fit! Just copy and paste this address into your browser please:

http://www.overstockjeweler.com/ringsize-i-5.html

If hail from somewhere outside of the US or Canada and need your European, Chinese or French ring size converted to "American" sizing, please copy and paste this link into your browser. This will give you the exact conversion, and oila! You have a ring size that is perfect for you and we'll all be happy!

http://www.foreveramber.biz/foreveramber/index.php/shopping_info/ring_size_guide

To return an item, first send us an e-mail at info [!at] originalhardware.com or convo me for instructions. I will process your request once we have received the item undamaged. (It is recommended you send return items in bubble wrap mailers and package well!)
Payment
At Etsy, I accept Paypal. Most credit cards are accepted via Paypal.

Paypal and credit/debit card payments are expected immediately after submitting an order. If payment isn't made within 24 hours, I will send you 1 convo as a reminder. If payment is not received within 72 hours and you have not contacted OriginalHardware, the sale will be cancelled and the item will be relisted.

Money Orders also will be accepted, but no merchandise will be shipped until the money order has been received.

I am sorry, but due to past payment issues I no longer accept checks.

FEEDBACK:
I pride myself on fabulous customer service and will work hard to make you happy. If you aren't completely satisfied with your purchase PLEASE don't leave negative feedback. Convo me first so that we can try to work out a solution that works for both of us!

I strive to be realistic on how long orders will take to ship out (particularly during busy times), and will communicate delays to you as soon as possible. Please remember that each piece is made by me, and there are only so many hours in a day!
Shipping
At Original Hardware, standard shipping within the United States is Priority Mail via U.S. Postal Service. Typically, it takes 2-3 days for your package to arrive once payment has been received and your order is processed.

I do ship internationally via USPS First Class International Mail. I do not accept responsibility for items that are lost or damaged en route. I will do my best to make my customer happy should any of these scenarios occur, but please convo me first.
For multiple items being shipped outside of the US, please convo me first so as to provide the best estimate for shipping costs.

Shipping internationally may cause your parcel to generate additional duties and custom fees. They are the responsibility of the buyer. Please contact your local customs organization for more information.


COMPLIMENTARY GIFT WRAPPING:
Each purchase comes in a natural kraft gift box with lovely packaging, perfect for giving to someone else!

In order to create as little waste as possible and keep shipping costs low, multiple items will be put together in a single gift box unless you have specified otherwise and I will happily put each purchase in its own box.
Additional policies and FAQs
Wholesale inquiries are welcome! Some, but not all, items listed here on Etsy may be available for wholesale. It is at my discretion what is available for wholesale at any given time on my Etsy site!

Please e-mail info [!at] originalhardware.com for line sheets and information regarding wholesale terms.