Ornaments247

Christmas Ornaments Personalized Year-round with Love

Richmond, Virginia
| 7,130 Sales | 5 out of 5 stars 5 out of 5 stars

Smooth shipping

Has a history of shipping on time with tracking.

Rave reviews

Average review rating is 4.8 or higher

Announcement    Take 15% OFF on every item! Every order includes free personalization and same day processing!

Announcement

Last updated on Aug 15, 2022

Take 15% OFF on every item! Every order includes free personalization and same day processing!

Items

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Judy

Contact shop owner

Judy

Reviews

Average item review
5 out of 5 stars
(1305)
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About Ornaments247

Sales 7,130
On Etsy since 2019

We personalize for FREE! Can't find what you're looking for? Just message us!

Hello friends! Thank you for visiting ORNAMENTS247 where we personalize ornaments year round and help start/continue family traditions! ORNAMENTS247 was founded in 2017 as a holiday pop-up in Virginia. Due to popular demand, our pop-up stores grew to new locations in the following years. Our team joined ETSY in 2019 to delight more customers. We are so thankful this has allowed us to spread joy year round in more places. We are especially thankful to our loyal customers and continue to find ways to delight you all.

Shop members

  • Judy

    Owner

  • Judy

    Owner

    Judy's #1 priority is delighting customers and spreading joy. As a business owner for over 8 years in the holiday retail space, she loves helping customers find perfect gifts to celebrate life's cherished moments.

Production partners

  • GANZ Midwest-CBK

    Toronto, ON

    We buy ornaments from GANZ Midwest-CBK. Our talented artists add the final touches (personalization) before you receive the finished product. *Please note due to material and texture, some ornaments may not be personalized. If this is the case, you will not see the Personalization Option Box.

  • Kurt Adler

    New York, NY

    We buy ornaments from Kurt Adler. Our talented artists add the final touches (personalization) before you receive the finished product.

  • PolarX Ornaments

    Strongsville, OH

    We purchase ornaments from this supplier and add the finishing touches (personalization) to your order!

  • Rudolph & Me

    Sarasota, FL

    R&M provides some of our hand-made ornaments for our artists to personalize them for our customers.

Shop policies

More information

Last updated on May 18, 2022
Frequently asked questions
Where do I type my personalization request?

Please use the text field to the right side of the product listing. Provide details about your personalization. Please double check the spelling of the names as this may not be changed after the order is placed. Then add the item to your cart. During the check out process, you will be able to review all of your personalization.

When will my ornament ship?

Orders are personalized same day your order is placed. It typically takes 3-10 business days for shipping depending on where the order is going and time of year so please plan in advance! Shipping options will be displayed at checkout.

During Christmas time, it may take up to 10 days for your package to arrive unless Priority Mail is selected.

If you need your order rushed, please add the "Rush Processing" to your cart to move your order to the front of the line.

Can I change the shipping address if I already placed an order?

Yes, if it has not shipped yet we may change. Please message us immediately. If it has already shipped, we may not retract the order and a new one will have to be placed.

My ornament is broken or misspelled. What should I do?

This rarely happens but in the event that it does, we will gladly replace your order and ship it out same day or next day. If the item you ordered is out of stock, we will suggest other ornaments as a replacement or issue a full refund.

My order has not arrived yet. Why is it taking so long?

Destination, time of year, and weather are things that may affect shipping times so please order in advance, especially for the holidays! Many of our customers order as early as October/November to guarantee their gifts arrive on time! Once your order(s) leave our facility, we have no control over shipping. Please use your tracking # provided to check on the status of your order at www.usps.com. If you believe your package is lost, please submit a lost package claim directly on the website.

Can you change the skin color, hair color, or shirt color of the ornaments?

We do our best to carry a variety of ornaments for all customers. Colors may not be changed at this time. Our ornaments have a gloss finish to them so it is not possible to repaint.

I forgot to add a message to my order. Is it possible to add or change the message on the ornament?

Due to our same day processing, we are unable to make personalization changes after your order is placed. Please double check your personalization request before submitting your order thank you!

I placed 2 orders. Can you combine them?

Once the orders are placed, we are not able to combine them. Each order will have a separate shipping box and label but rest assured, they will both arrive!