ornametal

Inspired Modern Design......Naturally!

Asheville, North Carolina

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ornametal

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Shop policies

Last updated on May 10, 2022

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* Many of my designs are one-of-a-kind and will not be remade. You'll have the one and only EVER in the whole world! So cool! Limited edition designs will be remade and listed in my shop regularly until I retire the design. This is still VERY limited production, so you'll have a piece that only a small amount of lucky people will have. Still cool!

Accepted payment methods

Paypal

Returns & exchanges

See item details for return and exchange eligibility.

Payment

* I accept PayPal (preferred!), credit cards and eChecks (both processed through PayPal, yay!), and personal checks (from US buyers only). Your order will ship when PayPal confirms payment (Note: 3-4 business days for eChecks) or when personal checks clear BOTH banks (7-9 business days).

Etsy Sellers: I love to trade :D Feel free to contact me if you are interested in trading and we'll talk!

Shipping

* Your jewelry will come to you in a cute little gift box ready to give to someone special or yourself! I can also include a hand written note card, so let me know at checkout if you'd like one to say something special.

* US ORDERS: Orders of $40 and OVER ship by USPS Priority Mail w/ Delivery Confirmation and are usually received 2-4 days after shipping. Sometimes I will use USPS First Class Mail w/ Delivery Confirmation if your shipping address is very close to mine because the delivery time is about equal. Orders UNDER $40 ship by USPS First Class Mail and can take up to 1 week to receive. In any case, If you would prefer another shipping method for faster service, please feel free to contact me about options and rates and WAIT TO PAY your invoice until I send you a revised one to reflect the charges. Also, I automatically include Insurance (at no extra charge) for all orders of $50 and over.

* INTERNATIONAL ORDERS: I will ship internationally, however, I do not have my shipping set up to reflect this. I will use USPS First Class International Mail. Any taxes and/or customs fees of the receiving country are solely the responsibility of the buyer. If you would like to purchase something and you live outside the US, please contact me BEFORE you purchase so I can quote you international postage and create a listing for you to buy.

* PLEASE BE SURE that your Etsy and PayPal "ship to" addresses MATCH! If they do not, this will delay the shipment of your order! This is because I will need to contact you to ask which address is correct and wait to hear back. If you know that the two addresses don't match, simply state which one to ship to in the "notes to seller" section at checkout. Thanks!

Additional policies and FAQs

* I love Alchemy as it's a way for me to make custom work. I will work with you to create a piece like one I may already have in my shop, in my "Sold" items, or one straight out of your imagination! Contact me through the "Request Custom Item" button! Please understand, however, Alchemy work is FINAL SALE ONLY. No returns, requests for resizing, replacements, or refunds will be accepted. Thanks for understanding.

* Contact me ANYTIME with any questions or concerns!