Melanie Weeks on Dec 24, 2016
Lovely! Even prettier than expected! Item arrived quickly! Thank you!
Jessica Pope on Dec 22, 2016
NEW TO ETSY: All you need is an email and user name to open an Etsy account. Just go to the "register" button at the top right of this page. After you register, an email will be sent to you immediately asking you to verify your account. Once you accept and click on it's link, you can start shopping. It's easy with Etsy.
You can expect fast shipping, good communication and great service. All of my jewelry is handmade and comes gift wrapped, so it's ready for gifting or giving!
Accepted payment methods
- Accepts Etsy gift cards
INTERNATIONAL SHIPPING: The basic international mail does not include tracking. If you require the package sent via Registered Mail, Insured or Tracked, a separate charge will be incurred by the Buyer and I will send an invoice through PayPal. I am not responsible for any undelivered international shipments if Tracking is not purchased. Please contact me for all international purchases outside Canada or US.
You will receive a message from me when your package is on its way!
I will happily ship straight to a giftee as well as include a personal note as requested. Just leave me the info in the "Note to Seller" at checkout!
As per my shop policies, I give the post office up to 2 weeks for Domestic delivery & 4 weeks for International delivery before resending/refunding for non-delivery. Thank you for your understanding! The postal service is a fickle being.
Please remember that shipping around any holiday can be VERY unpredictable and Priority Upgrades are recommended to ensure faster delivery times!
► NOTE for International Shipping - Though packages usually arrive much sooner, it can take up to and over 4 weeks for overseas delivery depending on your individual country's customs and post office happenings. (I'm located in Fountain Valley, CA).
IMPORTANT NOTE: Buyers are responsible for any and all Customs Charges, Taxes & Additional Postal Fees
Refunds and Exchanges
On all other non-personalized returned items, you would be responsible for shipping charges and the items should be returned in the same boxes, same condition, and same form of shipment as you received them. Once your return is received back by me, I will refund what you paid for the item and confirm this has been done.
I want you to be fully satisfied with your visit to Ornate Treasures!
*Custom Orders are FINAL SALE.
*Items that have been adjusted at customer's request, such as bracelet or necklace length are FINAL SALE.
Additional policies and FAQs
Copper and brass are beautiful and colorful but there are things you need to know about these metals. They will darken over time and have to be polished. You can use copper and brass polish or a Pro Polish Pad which will polish all metals. I include a sample Pro Polish Pad with your purchase. You can buy more of them in the Add Ons section of my store. Twinkle copper and brass polish also works well on these metals.
HOW TO CARE FOR YOUR JEWELRY
*Remove your jewelry when cleaning, swimming and taking a shower. Do not expose your jewelry to any product that contains bleach, ammonia, alcohol, fingernail polish removers that contain acetone, and turpentine (perfumes, lotions). Keep your jewelry as dry as possible.
*Due to many factors, sterling silver will tarnish over time. This is a natural occurring process. To clean, use a professional silver cleaning cloth or a Pro Polish Pad. Gently rub lengthwise. Do not immerse in a silver dip cleaner. It will take the black etching off your discs.
*If you purchased copper or brass pieces, they will tarnish quicker than silver. Due to the oils in our bodies and other external factors (lotions, perfumes), the process will varying. Use the Pro Polish Pad I have included in your packet to clean and polish items. I have found that these are the best pads to use, as they will polish all metals. Silver polishing clothes will not work on copper or brass.
*To keep pieces from oxidizing in your jewelry box, seal them in an air tight zip lock bag. You can put a silica gel packet inside the bag with your jewelry (the kind that comes in a shoe box or purse) or anti tarnish paper to keep the moisture out.
Should you have any questions, please contact me through Etsy's "conversations or e-mail. I want you to be completely satisfied, so please communicate with me.
VACATION: Please check my store site to be certain I am not on vacation. I would not want to give the impression you were being ignored. If I am on vacation, still follow through with the above time frame. I am usually not gone for more than a week at a time and I will post on my home page the dates I would be away.
For more design ideas, check out my SOLD Section.
I would love working with you on a custom piece for weddings, holidays, birthdays or something special just for you! Just convo me anytime!
If there is a specific earwire or clasp that you'd prefer that you don't already see in the shop (ie, leverback, clip on, lobster clasp, etc.) just ask! I always do my best to accommodate!
Thanks so much for taking the time to read all this! I hope you enjoy a look around and visit often!