OtherSisters

On Etsy since 2011

OtherSisters

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OtherSisters

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OtherSisters

Shop policies

Last updated on December 4, 2011
Hi! I am a gardener who loves travel, vintage, photography, sewing, and reading.

Welcome to the many shopping possibilities that Other Sisters can offer you. My one-of-a-kind handbags are created completely in my studio, from idea to design.

For more about my current work and events, please visit my blog:
http://othersisters.blogspot.com

If you have any questions about your order or just want to say "hello," please contact me via convo.

Accepted payment methods

Paypal
Returns and exchanges
I want my customers to be pleased with the items they receive. I try to describe each item as accurately as possible. I also try to photo details; however, know that computer monitors may vary in color presentation. Feel free to convo me before a purchase to ask any questions.

I allow returns on my items for ONE WEEK after you have received the package. Items must be shipped back to me at your cost with insurance and in the same packaging. I refund fees minus the original shipping charges. Items are packaged very securely, and, to this point, have arrived soundly in every instance. However, if your piece arrives damaged, please contact me to arrange for a return within ONE WEEK of arrival.

Finally, if you are not happy for any reason, please convo me first and let us see if we can work it out. Nothing makes me happier than a satisfied customer.

I LOVE both to receive and to leave positive feedback!
Payment
My shop has been set up to accept credit card payments through PayPal.

Please don't forget to follow the “Pay with Paypal” link in your invoice to complete your transaction.

If you need instructions on how to complete your purchase please see here:
http://www.etsy.com/help_guide_checkout.php

If I do not receive notification of payment via Paypal within three (3) days of placing your order, I reserve the right to make a report to Etsy and cancel your order.
Shipping
Every handbag is carefully packed. I ship items no later than three days of your Paypal payment clearance...so remember to submit your PayPal payment!

I ship to your Etsy address that you checked out with – not to your PayPal address.

All orders are sent First Class Domestic with USPS delivery confirmation within the United States. If the combined shipping seems too high on your final invoice, please convo me BEFORE YOU PAY and I will work with you.

Please let me know BEFORE YOU PAY if you want to add insurance or delivery confirmation to your shipping charges. I am not responsible for packages lost by the U.S. Postal Service.

The orders ship from South Carolina. Shipping within the USA is typically three to five business days depending on location with First Class Domestic.

I am able to upgrade orders to Priority Mail if necessary. Feel free to ask for these services if you like and I can send you a revised shipping price.