otsutree

Otsutree - Minimalist Movie Posters and Prints

San Francisco, California

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Buyers bought gifts from this shop and gave them 5-star reviews!

otsutree is taking a short break

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Note from shop owner Thank you for your support all these years. I have decided to put a pause on my shop to pursue other things.

Note from shop owner

Last updated on Sep 24, 2022

Thank you for your support all these years. I have decided to put a pause on my shop to pursue other things.

Theresa

Contact shop owner

Theresa

Reviews

Average item review
5 out of 5 stars
(153)
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About otsutree

Sales 1,398
On Etsy since 2006

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Otsutree Creates Art That Lets Your Personality Shine

Hi there! I’m Theresa—graphic designer, brand marketer, and proud founder of Otsutree.

What does Otsutree mean? ‘Otsu’ (OH-tsoo) in Japanese roughly translates to ‘something strange,’ ‘stylish,’ ‘chic,’ ‘spicy,’ or ‘witty’—several words that are perfect for describing my personal style and the vibe I aim to convey in my artwork. ‘Tree’ is my nickname, which is short for Theresa.

When you place an order with Otsutree, you can rest assured you’ll be receiving high-quality products that will let your personality shine. I am available to answer any questions and will strive to ensure you have the best possible experience shopping my storefront.

Thank you for visiting Otsutree!

Shop members

  • Theresa

    Owner

Shop policies

More information

Last updated on May 11, 2022
Frequently asked questions
Returns & Exchanges

Our products are custom-made to order, so we cannot accept returns or exchanges for these items.

We do not issue refunds or exchanges resulting from ordering the incorrect size/color, so please check the size chart carefully before ordering.

We’re happy to offer a refund if there is any damage to an order. This can be things like manufacturing errors, printing errors, or other obvious errors. Please reach out with photo evidence of the item’s improper condition. We will send a replacement if contacted within 14 days.

Please let us know about any issues before leaving a review so we can take care of you.

Cancellations

You’re free to cancel an order anytime before the order has been processed. After this point, it’s unlikely that cancellation is possible.

Shipping

After an item is shipped, things have moved beyond our control. Shipping (particularly for international orders) is affected by many outside influences, especially COVID-19. If you’d like an update on your order, please contact the shipping company with your order number or use a tracking number or link.

If the tracking is shown as delivered, and you did not receive it, please contact your local USPS for information on how to use the GPS of the tracking number. We cannot be held responsible for addresses that are given to us incorrectly, and do not offer refunds for items that are returned to the sender. However, if your package is returned to us, we will reship the item at your own expense (this typically takes several weeks).

Lost In Transit

If an item is lost in transit, we will replace the item(s) at our own expense. An item is not considered lost in transit until at least 10 business days have passed with no movement (US domestic shipping), and 30 business days on items shipped to Canada.

Fulfillment

It takes 2–7 business days to create a product and fulfill an order, but this may increase during the holidays. This does not include shipping time.