Handspun yarns and felted whimsies

Witham, United Kingdom

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Shop policies

Last updated on April 29, 2022

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Hello and welcome to Ottertop Workshop! This little hobby of mine has turned into something of an obsession. I hope that you can benefit from it. Below is some general information about purchases from my little shop. If you have questions about these policies or about any of my items, please feel free to get in touch.

Accepted payment methods

Please make payment as soon as possible after purchasing. If there is going to be a delay, please contact me. After 5 days, I will relist the item.

A note about pricing: I base the prices of my creations on various factors including material cost, time, yardage, weight, and complexity of technique. Material cost varies greatly among the types of fiber I use with more exotic fibers costing more. Please also keep in mind that most of the fibers I use are prepared and dyed (and sometimes raised) by small craftspersons as well, so for most of my creations, there is a chain of identifiable hands that have lovingly processed these fibers along the way to you.
I will ship packages weekly, generally on Saturday. If you have an urgent need requiring next day shipment, please let me know and we will work something out. If you need a shipping upgrade to a priority service, please let me know. Please be aware that once the item leaves me, we are both in the hands of the Royal Mail and your local carrier. Insured shipping is available if you wish at an additional cost. A note for international buyers - when I send items out of the country, I must complete a customs declaration. This will include the price paid for your item. Your country may charge customs fees. These fees are your responsibility. I have to pay these fees myself on occasion.
Additional policies and FAQs
*About my handspun yarn - please read*

My yarn is handspun, and while I do provide a WPI that I have checked at multiple points along the yarn, there is some thick and thin throughout. A note about colours: the colours in pictures may vary depending on your computer monitor. I do try to take as accurate photos as possible.

Care: Please handwash and air dry to avoid felting (unless you want your yarn to felt, of course!). I will note if something is superwash.

My yarns are spun on my little Schacht Ladybug. My home is smoke-free, but I do have a cat, Eddie. While I do not allow Eddie to snorgle my fibre stash, I cannot guarantee that one of his hairs will not sneak into a skein of yarn. I also have a Roborovski hamster who is kept well away from the fibre and yarn stashes. To date, he has shown no interest in taking up spinning on any wheels but his own.

Many of my yarns are spun from the gorgeous hand-dyed fibres of fellow Etsians. Where this is the case, I will note the seller in the item description.

Other information: While I have provided the fibre content of my yarn, bear in mind that I do have a sizeable fibre stash and it is possible that a stray strand of another type of fibre may have hitchhiked a ride on this skein. As with all items of this nature, please keep out of reach of children.

*Reserving and Custom Orders*

See something you like but need to wait a bit before purchasing? I am happy to hold an item for you for a reasonable time. Just let me know.

Want a special item created just for you or a special someone? Let me know and we can discuss what you want and peruse my fiber stash together.