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CleoandClementine

Cleo and Clementine

Phoenix, Arizona · 1912 Sales

CleoandClementine

Cleo and Clementine

Phoenix, Arizona 1912 Sales On Etsy since 2008

5 out of 5 stars
(778)

Announcement   Wisps of soft silk and intricate lace, slipping slowly through your fingers.

A kaleidoscope of colors, from the palest pinks to the richest blues.

A sense of calm and belonging, winding with the buzz of creativity and inspiration.

Welcome to Cleo & Clementine, a bespoke dress-making house for dreamers and nonconformists that are committed to awe-inspiring apparel.

Announcement

Last updated on Aug 19, 2016

Wisps of soft silk and intricate lace, slipping slowly through your fingers.

A kaleidoscope of colors, from the palest pinks to the richest blues.

A sense of calm and belonging, winding with the buzz of creativity and inspiration.

Welcome to Cleo & Clementine, a bespoke dress-making house for dreamers and nonconformists that are committed to awe-inspiring apparel.

Monique Sandoval

Contact shop owner

Monique Sandoval

View all 27 items

Reviews

Average item review
5 out of 5 stars
(778)
annemarieluck

annemarieluck on Nov 5, 2016

5 out of 5 stars

I have just received my dress and it's absolutely perfect. My situation is unique in that I am living in Japan, but getting married in my hometown of Cape Town, South Africa. I also only had three months to plan the wedding, so getting a dress made in America and shipped to Japan in time for the wedding was a big ask. I chose Cleo and Clementine because their dresses are so ethereal and like something out of a fairytale, and Monique has had so many wonderful reviews. Well, my review is yet another positive one, as I couldn't have asked for a better experience - even when I got slightly anxious about getting the dress shipped to me in time, Monique was amazing about ensuring everything went smoothly and on time. I booked a Skype consultation with her beforehand and we discussed a custom colour for my dress, and it's perfect.

AustinTxArtist

AustinTxArtist on Sep 20, 2016

5 out of 5 stars

Oh wow!!! I am so happy with my veil! It is so beautiful and unique! She was able to send it to me very quickly because my wedding is right around the corner! I really appreciated that.

View all 778 reviews

Updates

In Arizona? Join us for our studio sample sale 12.17
Check out our Facebook page for details.
For non-local guests follow us on Instagram for hourly sample viewings scissors
We will be listing this rose gold party dress soon! Ready to ship! Size small.
New one-of-a-kind listed in the shop now!
View all 16 updates

About

Cleo and Clementine – Captivating. Authentic. Beautiful.

Here at Cleo & Clementine, we create gowns and accessories that are just as one-of-a-kind as the women who wear them. Since 2008, we have been refining and perfecting our unique approach to special occasion apparel and accessories. Our process is rooted in creating unconventional designs and a remarkable experience for our clientele.

We draw inspiration from ethereal fabrics, brilliant colors and the irreplaceable feeling of turning a radiant vision into the perfect dress. Every item that leaves our Phoenix studio is infused with thoughtful artistry and handmade quality, whether it is a custom dress, hand-dyed veil or delicate lace garter.

Cleo & Clementine is led by the vision of Monique Sandoval. A visionary dressmaker, Monique has mastered the art of seamlessly combining whimsy with bold design, nostalgia with timeless style, and simplicity with striking details.

Monique and her team carefully select each and every fabric, which range from tulle to European lace to natural fibers, like cotton and silk. Then, they let their hands and imagination go to work, hand dying and blending hues to get just the right color; pairing unlikely fabrics together; then cutting, pinning and sewing to create truly original designs.

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Shop members

  • Monique Sandoval

    Owner, Maker, Designer

    Mother, Small business owner, Dressmaker

  • Rachel

    Assistant, Creator

    Assistant/Seamstress /Mother of Mara

  • Claudia

    Creator

    Artist/Maker/Francophile

Shop policies

Last updated on March 25, 2016
Welcome to our shop! If you've made it this far, you are probably very interested in having us create something truly special for you. Thank you for taking the time to look around.

The following policies are to let you know what to expect when working with Cleo and Clementine. Our customers have been a special part in our growth and we truly care about your experience here. If you have any questions after reading through our policies, please do send us a message.

Thank you for shopping for handmade goods and supporting independent designers!

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
We accept credit card payments directly through Etsy, as well as payment through PayPal.

PayPal notes:
If paying with an echeck, your item will process after payment clears.

Payment must be received before we place your order in our production schedule. It normally takes about 3-4 weeks for us to process, create, and ship a custom party dress, 12-14 weeks for a gown. All designs are subject to variance in production time. Please see the shipping tab on the design you have in mind for an estimated delivery time. If you would like an item sooner than the specified time, we do offer rush requests, for an additional 100.00
Shipping
All items are shipped via USPS PRIORITY MAIL, which includes tracking. Express upgrades are available as requested. Please send us a message if you require a different carrier.

We will happily ship straight to a giftee as well as include a personal note as requested, just leave us the information in the note to seller at checkout.

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IMPORTANT NOTE: International buyers are responsible for any and all Customs Charges, Taxes & Additional Postal Fees
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Refunds and Exchanges
Refunds are offered on ready-to-ship items ONLY. Ready-to-ship garments and accessories are considered items that are in-stock in our studio. If any alterations are requested, the garment is no longer ready-to-ship, therefore NOT eligible for a refund. Ready-to-ship returns must be shipped back 2 business days after they are received. There are NO refunds on custom orders, because each item is handmade to fit your measurements and specifications.

All bespoke orders require a deposit, which is normally half the price of your order. Your deposit allows us to start the process of creating your one-of-a-kind order. Since we have already invested time and materials in your order, half of your down-payment is non-refundable.

Finally, measurements are the responsibility of the client, if any changes must be made to the garment due to change in measurement after the production process has started, an additional charge may be implemented. We make all orders directly from the measurements given to us.

If you are unhappy for any reason, we will definitely try to fix the situation. Our ultimate goal is to make you happy, we want to hear, "It fits like a glove, you are the best Cleo and Clementine"! Ok, maybe we're not THE best, but we're constantly improving and refining our practices and techniques to get there.
Additional policies and FAQs
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We are not offering wholesale at this time.
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MEASUREMENTS

Your measurements are a vital part of the dress making process. Include the following measurements in the note to seller box before checkout:

- Above Bust
- Bust
- Under Bust
- Natural Waist
- Hip
- Hem/Skirt Length
- cup size

If you need assistance obtaining your measurements for proper sizing, please download our printable measuring guide:
http://static1.squarespace.com/static/521ec7cae4b079c455d8a91f/t/52f53402e4b045fae9105383/1391801346713/CleoandClementineMeasuringGuide.png

and tape:
https://static1.squarespace.com/static/521ec7cae4b079c455d8a91f/t/526addeee4b0dda0159c2ee4/1382735342736/PrintableMeasuringTape.pdf