CleoandClementine

Cleo and Clementine

Arizona, United States · 1904 Sales

CleoandClementine

Cleo and Clementine

Arizona, United States 1904 Sales On Etsy since 2008

5 out of 5 stars
(776)

Announcement   Wisps of soft silk and intricate lace, slipping slowly through your fingers.

A kaleidoscope of colors, from the palest pinks to the richest blues.

A sense of calm and belonging, winding with the buzz of creativity and inspiration.

Welcome to Cleo & Clementine, a bespoke dress-making house for dreamers and nonconformists that are committed to awe-inspiring apparel.

Announcement
Last updated on Aug 19, 2016

Wisps of soft silk and intricate lace, slipping slowly through your fingers.

A kaleidoscope of colors, from the palest pinks to the richest blues.

A sense of calm and belonging, winding with the buzz of creativity and inspiration.

Welcome to Cleo & Clementine, a bespoke dress-making house for dreamers and nonconformists that are committed to awe-inspiring apparel.

Monique Sandoval

Contact shop owner

Monique Sandoval

Reviews

Average item review
5 out of 5 stars
(776)
AustinTxArtist

AustinTxArtist on Sep 20, 2016

5 out of 5 stars

Oh wow!!! I am so happy with my veil! It is so beautiful and unique! She was able to send it to me very quickly because my wedding is right around the corner! I really appreciated that.

Angela Yeh

Angela Yeh on Sep 8, 2016

5 out of 5 stars

I love it! If you're looking for a unique, custom veil, this is definitely the place to purchase it. I ordered an ombre two-toned veil because I wanted something unique. Initially, I was worried that it might be too colorful (tacky) for my wedding, but she knows how to make it subtle and the colors blended perfectly. It turned out to be super elegant. Thanks Monique!

View all 776 reviews

Updates

Strolled through Sitges, Spain for color inspiration. Love this towncherry_blossom
Dylan. Classic. Cool. Comfortable. #samplesale
View all 9 updates

About

Cleo and Clementine – Captivating. Authentic. Beautiful.

Here at Cleo & Clementine, we create gowns and accessories that are just as one-of-a-kind as the women who wear them. Since 2008, we have been refining and perfecting our unique approach to special occasion apparel and accessories. Our process is rooted in creating unconventional designs and a remarkable experience for our clientele.

We draw inspiration from ethereal fabrics, brilliant colors and the irreplaceable feeling of turning a radiant vision into the perfect dress. Every item that leaves our Phoenix studio is infused with thoughtful artistry and handmade quality, whether it is a custom dress, hand-dyed veil or delicate lace garter.

Cleo & Clementine is led by the vision of Monique Sandoval. A visionary dressmaker, Monique has mastered the art of seamlessly combining whimsy with bold design, nostalgia with timeless style, and simplicity with striking details.

Monique and her team carefully select each and every fabric, which range from tulle to European lace to natural fibers, like cotton and silk. Then, they let their hands and imagination go to work, hand dying and blending hues to get just the right color; pairing unlikely fabrics together; then cutting, pinning and sewing to create truly original designs.

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Shop members
  • Monique Sandoval

    Owner, Maker, Designer

    Mother, Small business owner, Dressmaker

  • Rachel

    Assistant, Creator

    Assistant/Seamstress /Mother of Mara

  • Claudia

    Creator

    Artist/Maker/Francophile

Shop policies

Last updated on March 25, 2016
Welcome to our shop! If you've made it this far, you are probably very interested in having us create something truly special for you. Thank you for taking the time to look around.

The following policies are to let you know what to expect when working with Cleo and Clementine. Our customers have been a special part in our growth and we truly care about your experience here. If you have any questions after reading through our policies, please do send us a message.

Thank you for shopping for handmade goods and supporting independent designers!

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
We accept credit card payments directly through Etsy, as well as payment through PayPal.

PayPal notes:
If paying with an echeck, your item will process after payment clears.

Payment must be received before we place your order in our production schedule. It normally takes about 3-4 weeks for us to process, create, and ship a custom party dress, 12-14 weeks for a gown. All designs are subject to variance in production time. Please see the shipping tab on the design you have in mind for an estimated delivery time. If you would like an item sooner than the specified time, we do offer rush requests, for an additional 100.00
Shipping
All items are shipped via USPS PRIORITY MAIL, which includes tracking. Express upgrades are available as requested. Please send us a message if you require a different carrier.

We will happily ship straight to a giftee as well as include a personal note as requested, just leave us the information in the note to seller at checkout.

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IMPORTANT NOTE: International buyers are responsible for any and all Customs Charges, Taxes & Additional Postal Fees
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Refunds and Exchanges
Refunds are offered on ready-to-ship items ONLY. Ready-to-ship garments and accessories are considered items that are in-stock in our studio. If any alterations are requested, the garment is no longer ready-to-ship, therefore NOT eligible for a refund. Ready-to-ship returns must be shipped back 2 business days after they are received. There are NO refunds on custom orders, because each item is handmade to fit your measurements and specifications.

All bespoke orders require a deposit, which is normally half the price of your order. Your deposit allows us to start the process of creating your one-of-a-kind order. Since we have already invested time and materials in your order, half of your down-payment is non-refundable.

Finally, measurements are the responsibility of the client, if any changes must be made to the garment due to change in measurement after the production process has started, an additional charge may be implemented. We make all orders directly from the measurements given to us.

If you are unhappy for any reason, we will definitely try to fix the situation. Our ultimate goal is to make you happy, we want to hear, "It fits like a glove, you are the best Cleo and Clementine"! Ok, maybe we're not THE best, but we're constantly improving and refining our practices and techniques to get there.
Additional policies and FAQs
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We are not offering wholesale at this time.
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MEASUREMENTS

Your measurements are a vital part of the dress making process. Include the following measurements in the note to seller box before checkout:

- Above Bust
- Bust
- Under Bust
- Natural Waist
- Hip
- Hem/Skirt Length
- cup size

If you need assistance obtaining your measurements for proper sizing, please download our printable measuring guide:
http://static1.squarespace.com/static/521ec7cae4b079c455d8a91f/t/52f53402e4b045fae9105383/1391801346713/CleoandClementineMeasuringGuide.png

and tape:
https://static1.squarespace.com/static/521ec7cae4b079c455d8a91f/t/526addeee4b0dda0159c2ee4/1382735342736/PrintableMeasuringTape.pdf