Announcement   Welcome and thank you for shopping at Our Cozy Cottage!

Announcement

Last updated on Dec 6, 2017

Welcome and thank you for shopping at Our Cozy Cottage!

kim

Contact shop owner

kim

Reviews

Average item review
5 out of 5 stars
(43)
See reviews that mention:
quality 2 shipping 6 customer service 3
View all 43 reviews

Shop policies

Last updated on June 17, 2012
Welcome to Our Cozy Cottage!

I love creating! All items will be one of a kind.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
Each item is thoroughly inspected before it is packed for shipment. You will find them just as described, but for any reason you are not satisfied, return item, in it's original condition and the purchase price will be refunded to you.***
PLEASE NOTE:
1)Customer must email me before returning item.
2)Item must be returned in 7 days of receiving package.
3)Item must be returned in it's original condition and packaging.
4)Customer will pay all return postage, including insurance.
Payment
I accept Pay Pal, money orders and *personal checks.
If paying by personal check the item will be shipped after the check has cleared which could take up to 10 business days.
Orders placed Monday-Thursday are usually processed within 24 hours.
Orders placed Friday-Sunday are usually processed on the following Monday.
Shipping
Pay Pal orders will usually ship within 24 hours of cleared payment.
Orders paid by check or money order will NOT ship until payment has been received and cleared by my financial institution. It may take up to 10 days or more for your check to clear once it is received.
All orders will be shipped First Class Mail.
Additional policies and FAQs
*** Custom orders are non-refundable.
If there is a problem please let me know and I will work to resolve the issue.