ourhousecraft

Our House Crafts

Franklin, Tennessee · 1036 Sales

ourhousecraft

Our House Crafts

Franklin, Tennessee 1036 Sales On Etsy since 2010

5 out of 5 stars
(222)

Announcement   We will be unable to accept custom orders after 9/1/17, and shipping times will be extended on standard designs. Please convo before placing your order if you have a specific 'need by' date. Custom orders and shipping times will get back to normal in January.

You can visit our websites for more info (it's our Etsy username plus a dot com or dot biz).

We have some videos up on Youtube showing more of Lisa's painted glass and her in action. Here are the links - http://www.youtube.com/watch?v=yaiquDGoRQk - http://www.youtube.com/watch?v=b1VfPI4HP3U - http://www.youtube.com/watch?v=f2xME59UEm0 - http://www.youtube.com/watch?v=Hb2c92719YE

You can always reach us by email - randy[at]ourhousecraft[dot]com.

Welcome to Our House Crafts. We had a shop in Winter, Wisconsin for 22 years, stopped briefly in upper MI and southern WI on our way to middle Tennessee. We exhibit at arts and crafts shows throughout the midwest and south, had a kiosk in The Factory At Franklin in Franklin TN for 2+ years, and a room at Bagbey House Antiques & Interiors for 3+ years & Art Is In Market for a year. We'll now have seasonal shops in Pigeon Forge TN in September & October, and the north side of Nashville in November & December. Our show schedule and other info is posted on our .biz website which has a "Craft Shows" schedule page.

A note about returns & feedback: Our goal is to make every customer happy, and we don't consider a transaction complete until we've done everything we reasonably can to make that happen. If you like the item you purchase from us please leave us positive feedback, and if there is any problem please contact us so we can attempt to resolve it before you leave feedback. In the case of damaged merchandise, we will replace the damaged portion of your order at no charge. If you simply aren't happy with an item, we accept returns of unused merchandise in original condition for a full refund less shipping & handling, within 14 days of receipt.

Announcement

Last updated on Aug 31, 2017

We will be unable to accept custom orders after 9/1/17, and shipping times will be extended on standard designs. Please convo before placing your order if you have a specific 'need by' date. Custom orders and shipping times will get back to normal in January.

You can visit our websites for more info (it's our Etsy username plus a dot com or dot biz).

We have some videos up on Youtube showing more of Lisa's painted glass and her in action. Here are the links - http://www.youtube.com/watch?v=yaiquDGoRQk - http://www.youtube.com/watch?v=b1VfPI4HP3U - http://www.youtube.com/watch?v=f2xME59UEm0 - http://www.youtube.com/watch?v=Hb2c92719YE

You can always reach us by email - randy[at]ourhousecraft[dot]com.

Welcome to Our House Crafts. We had a shop in Winter, Wisconsin for 22 years, stopped briefly in upper MI and southern WI on our way to middle Tennessee. We exhibit at arts and crafts shows throughout the midwest and south, had a kiosk in The Factory At Franklin in Franklin TN for 2+ years, and a room at Bagbey House Antiques & Interiors for 3+ years & Art Is In Market for a year. We'll now have seasonal shops in Pigeon Forge TN in September & October, and the north side of Nashville in November & December. Our show schedule and other info is posted on our .biz website which has a "Craft Shows" schedule page.

A note about returns & feedback: Our goal is to make every customer happy, and we don't consider a transaction complete until we've done everything we reasonably can to make that happen. If you like the item you purchase from us please leave us positive feedback, and if there is any problem please contact us so we can attempt to resolve it before you leave feedback. In the case of damaged merchandise, we will replace the damaged portion of your order at no charge. If you simply aren't happy with an item, we accept returns of unused merchandise in original condition for a full refund less shipping & handling, within 14 days of receipt.

Randy and Lisa

Contact shop owner

Randy and Lisa

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Reviews

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5 out of 5 stars
(222)
View all 222 reviews

About

Any orders received between July 25th and mid-August will not be shipped until late August, as Lisa will be doing a 2+ week tour of Arts & Crafts shows in northern Wisconsin.

Our deadline for Christmas delivery will be earlier than usual this year, so order early!

We began serving our customers at Arts & Crafts and Antiques Shows in 1986; and from our shop in Winter, Wisconsin in 1987. Now we are continuing from our home in middle Tennessee. Our featured products include Lisa's painting on salt & pepper shakers and other glass, Cory's percussion music, and more. Most of Lisa's designs are available on any glass she has, and custom orders are always welcome. We look forward to adding you to our valued family of customers.

Shop policies

Last updated on August 31, 2017
We've been in business full-time since 1986, and want all of our customers to be happy and satisfied. In caring for your painted glass: Please allow a week after recieving your purchase before washing or otherwise getting it wet; do not soak items, or scrub with any abrasives; and while the paint is dishwasher safe, we recommend gentle hand washing.

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
Please do not return any item without contacting us first. Lost or damaged items which were insured will be replaced at no charge. Lost or damaged items which were not insured may be replaced at our option, but additional shipping and handling charges will apply. If you are not happy with your purchase we will gladly accept a return for merchandise credit within 14 days of receipt, but we do not normally offer refunds, and shipping, handling and insurance charges are not refundable. Items for credit must be returned in new condition at your expense.
Payment
We prefer PayPal and accept direct checkout, but feel free to contact us about other methods if you wish. All shipments to a Tennessee address are subject to 9-1/4% sales tax, and to Wisconsin 5-1/2% sales tax, on the purchase price plus shipping and handling, as per state laws.
Shipping
We ship most items via USPS at our discretion. Insurance is not included in the shipping charge as we very seldom have any problems, but if you wish insurance is is an additional $2.30 for up to $100. We ship to U.S. addresses only.
Additional policies and FAQs
We will gladly accept custom orders from individuals from January through August (custom orders are not returnable), We accept wholesale orders on a very limited basis from January through June only, and we don't do consignment.