ourhousecraft

Our House Crafts

Franklin, Tennessee On Etsy since 2010

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

ourhousecraft

Our House Crafts

Franklin, Tennessee | 1,299 Sales

Announcement    Please convo before placing your order if you have a specific 'need by' date.

Since Etsy has forced all sellers to stop using Paypal directly, we will now accept check or money order by mail, or we can send you a Paypal invoice for your order. Paypal is still by far the best option for online payments, even though Etsy makes more if you use their system.

You can visit our websites for more info (it's our Etsy username plus a dot biz).

We have some videos up on Youtube showing more of Lisa's painted glass and her in action. Here are the links - http://www.youtube.com/watch?v=yaiquDGoRQk - http://www.youtube.com/watch?v=b1VfPI4HP3U - http://www.youtube.com/watch?v=f2xME59UEm0 - http://www.youtube.com/watch?v=Hb2c92719YE

You can always reach us by email - randy[at]ourhousecraft[dot]com.

Welcome to Our House Crafts. We had a shop in Winter, Wisconsin for 22 years, stopped briefly in upper MI and southern WI on our way to middle Tennessee. We exhibit at arts and crafts shows throughout the midwest and south, had a kiosk in The Factory At Franklin in Franklin TN for 2+ years, and a room at Bagbey House Antiques & Interiors for 3+ years & Art Is In Market for a year. We'll now have a seasonal shop in Pigeon Forge TN in September & October. Our show schedule and other info is posted on our .biz website which has a "Eventss" schedule page.

A note about returns & feedback: Our goal is to make every customer happy, and we don't consider a transaction complete until we've done everything we reasonably can to make that happen. If you like the item you purchase from us please leave us positive feedback, and if there is any problem please contact us so we can attempt to resolve it before you leave feedback. In the case of damaged merchandise, we will replace the damaged portion of your order at no charge. If you simply aren't happy with an item, we accept returns of unused merchandise in original condition for a refund, less shipping & handling and a 15% restocking fee, within 14 days of receipt.

Announcement

Last updated on May 10, 2020

Please convo before placing your order if you have a specific 'need by' date.

Since Etsy has forced all sellers to stop using Paypal directly, we will now accept check or money order by mail, or we can send you a Paypal invoice for your order. Paypal is still by far the best option for online payments, even though Etsy makes more if you use their system.

You can visit our websites for more info (it's our Etsy username plus a dot biz).

We have some videos up on Youtube showing more of Lisa's painted glass and her in action. Here are the links - http://www.youtube.com/watch?v=yaiquDGoRQk - http://www.youtube.com/watch?v=b1VfPI4HP3U - http://www.youtube.com/watch?v=f2xME59UEm0 - http://www.youtube.com/watch?v=Hb2c92719YE

You can always reach us by email - randy[at]ourhousecraft[dot]com.

Welcome to Our House Crafts. We had a shop in Winter, Wisconsin for 22 years, stopped briefly in upper MI and southern WI on our way to middle Tennessee. We exhibit at arts and crafts shows throughout the midwest and south, had a kiosk in The Factory At Franklin in Franklin TN for 2+ years, and a room at Bagbey House Antiques & Interiors for 3+ years & Art Is In Market for a year. We'll now have a seasonal shop in Pigeon Forge TN in September & October. Our show schedule and other info is posted on our .biz website which has a "Eventss" schedule page.

A note about returns & feedback: Our goal is to make every customer happy, and we don't consider a transaction complete until we've done everything we reasonably can to make that happen. If you like the item you purchase from us please leave us positive feedback, and if there is any problem please contact us so we can attempt to resolve it before you leave feedback. In the case of damaged merchandise, we will replace the damaged portion of your order at no charge. If you simply aren't happy with an item, we accept returns of unused merchandise in original condition for a refund, less shipping & handling and a 15% restocking fee, within 14 days of receipt.

Items

 
Randy and Lisa

Contact shop owner

Randy and Lisa

Reviews

Average item review
5 out of 5 stars
(287)
See reviews that mention:
quality 21 shipping 37 customer service 30

About ourhousecraft

Sales 1,299
On Etsy since 2010

Any orders received between late July and mid-August will not be shipped until late August, as Lisa will be doing her annual 2+ week tour of Arts & Crafts shows in northern Wisconsin.

Our deadline for Christmas delivery will be earlier again this year, so order early!

We began serving our customers at Arts & Crafts and Antiques Shows in 1986; and from our shop in Winter, Wisconsin in 1987. Now we are continuing from our home in middle Tennessee. Our featured products include Lisa's painting on salt & pepper shakers and other glass, Cory's percussion music, and more. Most of Lisa's designs are available on any glass she has, and custom orders are always welcome. We look forward to adding you to our valued family of customers.

Shop policies

Last updated on May 14, 2019
We've been in business full-time since 1986, and want all of our customers to be happy and satisfied. In caring for your painted glass: Please allow a week after receiving your purchase before washing or otherwise getting it wet; do not soak items, or scrub with any abrasives; and we recommend only gentle hand washing.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Giftcard
Accepts Etsy Gift Cards and Etsy Credits
  • Money Order
  • Check
  • Other Method
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
Please do not return any item without contacting us first. Lost or damaged items which were insured will be replaced at no charge. Lost or damaged items which were not insured may be replaced at our option, but additional shipping and handling charges will apply. If you are not happy with your purchase we will gladly accept a return for merchandise credit within 14 days of receipt, but we do not normally offer refunds, and shipping, handling and insurance charges are not refundable. Items for credit must be returned in new condition at your expense.
Payment
We prefer PayPal and will gladly send you a Paypal invoice for your purchase. We will also accept check or money order by mail, and Etsy's direct checkout payment system. All shipments to a Tennessee address are subject to 9-1/4% sales tax, and to Wisconsin 5-1/2% sales tax, on the purchase price plus shipping and handling, as per state laws.
Shipping
We ship most items via USPS at our discretion. Insurance is not included in the shipping charge as we very seldom have any problems, but if you wish insurance is is an additional $2.30 for up to $100. We ship to U.S. addresses only.
Additional policies and FAQs
We will gladly accept custom orders from individuals from January through August (custom orders are not returnable), We accept wholesale orders on a very limited basis from January through June only, and we don't do consignment.