OurSentiments

SALE! Shipping is discounted on second Wreath Order!!

Winter Haven, Florida | 5357 Sales

OurSentiments

SALE! Shipping is discounted on second Wreath Order!!

Winter Haven, Florida 5357 Sales On Etsy since 2013

5 out of 5 stars
(1025)

Announcement   Together with my daughter, Steph, we create custom wreaths, throw pillows, tea/kitchen towels and much more, all personalized just for you with designs for every occasion. We have created and sold over 7,000 items and each is handcrafted by us with high quality materials. You can be confident in knowing you have selected an exceptional shop - just refer to our 5-star reviews.

Thank you for visiting and please check back often as we are always adding new designs to our shop.

Steph and Phyllis
* ***IMPORTANT****
Please use the 'Etsy convo' to send us a message, as we do not closely monitor the email address/account associated with our shop. This will ensure you receive a same day response. Thank you!

Announcement

Last updated on Oct 24, 2018

Together with my daughter, Steph, we create custom wreaths, throw pillows, tea/kitchen towels and much more, all personalized just for you with designs for every occasion. We have created and sold over 7,000 items and each is handcrafted by us with high quality materials. You can be confident in knowing you have selected an exceptional shop - just refer to our 5-star reviews.

Thank you for visiting and please check back often as we are always adding new designs to our shop.

Steph and Phyllis
* ***IMPORTANT****
Please use the 'Etsy convo' to send us a message, as we do not closely monitor the email address/account associated with our shop. This will ensure you receive a same day response. Thank you!

Phyllis

Contact shop owner

Phyllis

View all 168 items

Shop policies

Last updated on September 14, 2018
Thanks so much for visiting our shop!

This is a family business that is operated by myself and my daughter, Stephanie. We spend most days in our workshop, creating unique and one of a kind pieces for our customers. Each one is carefully handcrafted with quality materials to ensure your arrangement remains beautiful for a long time to come.

Is there something you love but it may not be the perfect color? Please message us; we have many items available in a variety of colors, including floral, ribbons, foliage, burlap, etc. We welcome custom orders or adjustments to anything in our shop! Just let us know via the ETSY CONVO. !

DISCLAIMER ON CUSTOM ORDERS
In some circumstances custom orders may not be returnable/refundable. We will consider a return/refund on a case by case basis. Please CONVO us via ETSY prior to placing your Custom order.Thank you for your understanding.

PLEASE BE AWARE -
We take great care in the creation of each of our items but unfortunately we can't take responsibility for any damage that may be caused to your personal property from the use or the display of our products. Please use caution when selecting a location for display. Delicate surfaces could be scratched, etc. Thank you for your understanding!

IMPORTANT!
Please contact us via Etsy convo as we do not closely monitor the email address/account associated with our shop. This will ensure you receive a same day response.
If you ever have any questions, please don't hesitate to CONVO us!

Thanks again!
Phyllis and Stephanie

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
If you are unhappy with your purchase, you may return it within 7 calendar days from receipt. I'm sorry, we cannot be responsible for shipping costs. Upon receipt we will immediately refund your original payment minus shipping charges.
**Please keep in mind**
Some custom orders or adjustments including monogrammed orders, are non-refundable. If you decide to request a custom order, please check with us to determine if it would be refundable.

Thank you!
Payment
Attention FLORIDA customers: We must charge 9.75% sales tax on all purchases. Thanks for your understanding in this matter. Any questions, please feel free to message us.

New to Etsy? Here's a great guide to help you with your first purchase: http://www.etsy.com/help_guide_checkout.php

We accept credit cards, Paypal and Etsy Gift Cards. Payment must be received within 3 days from the date of sale. We will ship your item(s) once payment is received and funds are cleared.

CREDIT CARDS ARE WELCOME - You don't need a Paypal account to pay for your order through Paypal. Click the payment button and it will give you the option to pay with credit card without signing up for a Paypal account.
http://www.etsy.com/storque/how-to/how-to-pay-with-a-credit-card-and-create-a-paypal-account-746
Shipping
Please email us with any questions you might have about our arrangements. WE PACKAGE OUR PIECES WITH THE UTMOST CARE! If your item is damaged or lost during shipping, you may file a claim with the carrier. We cannot guarantee delivery of your package, only that your package will be shipped.

We use USPS Priority (1-3 Days) or Parcel Post (2-9 days) for shipping, depending on delivery location.

Our processing time varies throughout the year, usually 5-7 business days-excluding holidays and weekends, so it's VERY IMPORTANT that you check individual listings for specific processing times. Expedited processing is available. Please convo us to purchase this service.
Additional policies and FAQs
Please remember: If you are displaying your wreath outdoors, please make sure it is under a completely covered area to protect it from the outdoor elements. Burlap pieces are especially vulnerable. Please take care when choosing your location to display.