outrebeautybistro

Outre Beauty Bistro (pronounced Ootrey)

outrebeautybistro is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

outrebeautybistro is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on April 18, 2011
Welcome to my shop! I am so excited to bring you the very best handcrafted bath and body products! Each product is created with enthusiam and the utmost care! I am so excited for you to try my products! My products are made using the highest quality ingredients! I try and source locally. I keep my products as natural as possible. I weigh the difference between contamination vs. preservative in water based products. I do a lot of research before I create and release a product for sale! I test on my family and friends! And not just one time...I test a product for several months before selling and creating the final batches.

Accepted payment methods

Paypal
Returns and exchanges
I do include insurance into the shipping cost. I always do shipping through paypal so you can track and so we both can see when it was delivered. If you receive your items and are not happy with them (that has never happened yet;) I will offer a full refund, once they are shipped back to me. Buyer will need to pay for the return shipping. Please allow 30 days for credit to be returned to you, via paypal. NOTE TO LOCALS: If you would like to avoid shipping altogether and arrange to meet near Escondido, I am more than willing to accomdate.
Payment
I accept paypal...in which you can use a credit card or check. I ship via paypal with confirmation only. I don't accept money orders or cashier's checks. I accept cash if you are local and we are arranging for a local pick-up! I like to receive payment within 24 hours after your purchase. If that does not work, I am a very flexible person..just email/convo me and we will work something out. I realize that times are tough for a lot of people and sometimes you have to wait for payday! I will even do lay-away if your order is larger. California residents are subject to sales tax.
Shipping
I prefer to ship using United States Postal Flat Rate Boxes. I find, that most people purchase multiple items. If you only want to purchase 1 item, convo me and I will set up a listing for you using first class with delivery confirmation. I never want to profit off of shipping, so I am more than willing to accomodate! If you are purchasing multiple items, I will fit it into the smallest/cheapest flat rate box I can. The very smallest box is about the size of an old VCR video. Then the medium boxes have several choices...so I can almost always fit an order of multiple items into that sized box. If your order is huge, or if it's for Favors or something like that, I do try and estimate which size box will be necessary and cost you the least amount of shipping.
Additional policies and FAQs
I do accept custom orders and wholesale orders. Custom orders need to be paid in full before they will be started. For wholesale, please convo me. FEEDBACK: If you have a problem with your order, have not received it, etc. Please email me/convo me and we will resolve it. Please do not go straight to negative feedback without ever emailing me! If you do that, I will leave neg feedback for you as well, to motivate you to cooperate and 'Kiss and Make-up'. Being a dilligent Etsy seller is hard work and all it takes is one person who just goes straight to neg feedback to really mess up your rating. Now if you are dealing with someone who just won't resolve an issue, than that is a different story. I as a rule, when I am a buyer usually give the situation 30 days before I ever even consider neg. feedback. I have always had every situation resloved within the 30 days and never had to go there thankfully! I will consider our transaction satisfied once you have left me my feedback and then I will complete yours. Please check my feedback and I think you will see that I am a very reasonable person to deal with.