OutShop

Handmade cool felt brooches, necklaces and more!!

9 Sales

OutShop

Handmade cool felt brooches, necklaces and more!!

9 Sales On Etsy since 2012

0 out of 5 stars
(6)

Shop owner

Isabel

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Isabel

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Isabel

Reviews

No reviews in the last year

Anonymous on Feb 2, 2013

5 out of 5 stars

Great seller, awesome brooch, speedy shipping thanks :)

Anonymous on Nov 14, 2012

5 out of 5 stars

Waouw!!

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Shop policies

Last updated on November 20, 2013
Welcome to my little craft shop. You can find brooches specially. Anyway you also can find other products while I work my recent shop!

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
Please think before making a purchase. Do not purchase if you won't pay.

If you purchase an item and do not pay, you will have a negative feedback.

Method payment: paypal.
Shipping
The default shipping method is certified shipping with track number.

What means certified? The shipping is registered and is very imporvable that the product become lost, but is a little more expensive than the ordinary shipping. In this case if the product become lost, I will forward the item.

How long will be the shipping? Depends on the country.

·North America, South America and Europe: 1-2 weeks approxymately.
·Asia, Oceania, and Africa: 3 weeks 1 month.

Sometimes the shipping can be delayed and take 4 weeks. I review all the shipments and I am aware of all. If you have some question feel free to contact me, please.

How do you send the items? I will always send the items into its respective package and into a bubble envelope.

* The default prices in the each item description include certified shipping costs.
* For prices on the other methods contact me, please.
Refunds and Exchanges
DAMAGES:

- If is any item damaged, I can insure that this is not by me, because I make my products with love and care, but surely is by the process of shipping and this is not your fault, in this case if you are not satisfied with the item I will refund the money or send a new product.

You must report the damage, just when you got it there. It will not be possible after 7 days of receipt.

In this case I will demand photos of the state of the products. Be undesrtanding and think how can I feel with this. I try to make the best possible with my business.

*Please be serious in this case and contact me*

LOSSES:

- If the item does not reach its destination, I will forward new items to the recipient, free of charge.

RETURNS:

I only accept returns on damaged products, t-shirts and sweatshirts.

- T-shirts and sweatshirts: If you are not satisfied with the item, you should contact me in 10 days after receipt. You will pay the shipping costs of return, and foward the t shirt with its labes.
Then you can choose other product of the same category/price and get 15% off. (Not shipping costs included)

In this case please, be patient, I will send the changed items, once I have received the returned item, then I will refund the money.

Please leave a feedback after receiving your item, if is any problem please contact me before leave a negative feedback, I would try to fix the problem.
Additional policies and FAQs
Why felt brooches? Because I started with felt when I was 18 years old and I love how happy can make felt pins in clothes.

What materials do you use? I use wool felt (slightly mixed with rayon). The texture is much better than others, and more natural. Leatherette, sequins, suede cord, cotton thread...

How much time do you use to make one? Normally I take about 1 or 2 hours to make one of them.

Where do you get your ideas? All characters come from my head.

Can I ask for custom character? Of course, you can send me and massage with your preferences and I will put the character to my store, for you!

Do you sell wholesale? Yes.

Lower prices with wholesales?

Brooches and necklaces: from 5 units, 15% off. For that, I will make a custom order for you and I will list the items all together.

T shirts: from 5 units, 10% off. For that, I will make a custom order for you and I will list the items all together.

Don't purchase 5 items without before contact me because you won't have the discount.