If you are unhappy with your Outside the Loop order, please contact me within 5 working days of receiving your package. I will do my best to resolve the problem quickly. Refunds and exchanges are considered on a case-by-case basis.

I accept PayPal payment in US Dollars, Etsy Gift Cards and Direct Checkout

You do not need a PayPal Account to pay for your items through PayPal:

You can choose the PayPal Option during checkout. After you submit your order click the "Pay Now" button. On the right hand side of the next page you will see 2 options, the 2nd one is to pay using a Credit or Debit Card WITHOUT having to sign up for a PayPal account.

Payment must be made in full and have cleared before the item is shipped. If you are having any issues with PayPal, please do not hesitate to contact me and I will assist you in any way that I can.

Purchases are shipped to the address that is provided with payment. If you need your package shipped to a different address please make a note in the “notes to seller” section during checkout.

All items shipped first class mail via USPS. All items will be shipped in a bubble mailer and sent within the lead time on the home page of cleared payment. Shipping times vary on location. Once shipped orders take from 3-10 days to arrive in the United States.

For shipments outside of the United States it is possible that your order can be a delayed arrival due to customs.

Import Duties and any other taxes are the responsibility of the customer to pay when the package arrives. If you have any questions or concerns about the amount of taxes please contact your local postal office on the fee structure.

Custom orders: I am happy to accept custom orders, feel free to contact me with your ideas. Please allow additional time (1-2 extra days) for turn around of custom orders.

Safety: As with any small object or item, please do not leave a baby or small child unattended when wearing clips and bows as they are small or contain small pieces that could present a choking hazard.