At this time, I accept payments through pay-pal. Unfortunately i can no longer accept checks due to the amount of bounced checks i have recently received. I apologize for any inconvenience that may cause.
I always ship USPS first class mail in a padded bubble mailer and I haven't run into any problems with using this shipping method. Rush delivery, insurance and delivery confirmation are available upon request at an extra charge to be determined upon shipment. Price will be the same as the post office charges. I will never charge you ridiculous shipping rates for any purchases you make with owl & lark...because over-charging is super uncool.
Refunds and Exchanges
In the rare case that you are not entirely satisfied with your purchase, please send me a message and we can decide together how to make it right. Returns are dealt with on a case by case basis. If something breaks, just send it back to me and I'll repair it and ship it back to you at no charge. I want you to be entirely satisfied with your special piece of owl & lark jewelry, so please don't hesitate to contact me with any questions or concerns about your purchase.
Additional policies and FAQs
Certain pieces are available for customization and wholesale. Please contact me with wholesale inquiries and special requests.