owlandpear

Handmade wedding accessories and future treasures

San Francisco, California | 0 Sales

owlandpear

Handmade wedding accessories and future treasures

San Francisco, California 0 Sales On Etsy since 2010

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owlandpear

Shop policies

Last updated on March 17, 2011
Hello, and welcome to the owl&pear shop!

All owl&pear pieces are created by hand, so no two items are identical. That's the beauty of buying handmade! Unless an item is marked otherwise, please allow for slight variances from what is shown in the photos. And keep in mind - owl&pear originals aren’t just for weddings; they can be just the thing to take your party ensemble from “meh” to “AMAZING” :)

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Paypal
Returns and exchanges
Please feel free to ask as many questions as you like on any item before you purchase; color, materials, dimensions, etc. We want you to be thrilled with your purchases! We pride ourselves in taking true-to-life photos of our items and providing detailed descriptions. Even if you’re making a custom order, we want you to know what you’re getting. Due to the custom nature of most owl&pear items, however, and the care with which they’re packaged & shipped, we can’t accept returns.

In the rare case where exchanging an item is necessary, return shipping is the responsibility of the buyer and must be shipped USPS Priority Mail and Certified, and must occur within 5 days of receiving your purchase. We do ask that you contact us prior to returning an item for exchange.

If there is a problem with shipping, please contact us so we can find a solution.

If you have any questions, we try to reply within 24 hours.
Payment
Here at owl&pear, we accept payments through PayPal; all items will ship within 2 business days after payment has cleared.

If for some reason you need to cancel your order, cancellations can only be processed before your item is shipped.

If payment has not been received within 48 hours after checkout, the item may be re-listed.
Shipping
All items ship via USPS Priority Mail. If you require faster shipping, please contact us before you purchase and we'll put up a custom order listing just for you.

Unless you provide a different shipping address in the “Notes to seller” section upon checkout, your order will be shipped to the address provided by Etsy, so double-check that your address is correct!

If you would like insurance on your shipment, please contact me so I can add $2 to the shipping charge.

If you are a non-US buyer, please contact me before you purchase to work out shipping costs. Note that buyers are responsible for any and all duties and customs charges that may be incurred.

All shipping costs are nonrefundable.
Additional policies and FAQs
***CUSTOM ORDERS***
At owl&pear, we welcome your custom orders! We work with you to make your custom order a future treasure. We can change colors, types of feathers, fabrics, ribbons, or add brooches or buttons that you want to become a part of your piece. Please note - we require a 50% deposit on custom orders because it’s being custom made just for you, and generally requires purchasing special materials. All custom orders take approximately 2-3 weeks to craft. Domestic orders will then be shipped via USPS Priority Mail. International orders will be shipped via USPS Ground Mail; please allow additional time for shipping.

The minimum requirement for a custom order is $100.00. Feel free to convo us if you have questions or want to discuss a custom owl&pear creation.


***BRIDAL PARTIES / GROUP ORDERS***
Who doesn’t love a wedding? We know that the idea of having all your bridesmaids bedecked in sparkly and sumptuous fascinators, and all your groomsmen sporting the perfect little boutonniere makes your heart go all a-flutter! (It makes our hearts go all a-flutter too!) We welcome your group orders of $250 or more, and we can work with you to add just the right touches to make the bride’s fascinator & veil or the groom’s boutonniere stand out from the rest.