OwletDesign

Owlet Design

0 Sales On Etsy since 2010

OwletDesign

Owlet Design

0 Sales

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OwletDesign

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OwletDesign

Shop policies

Last updated on March 1, 2011
Hello and Welcome to Owlet Design! We specialize in making top quality handmade items for all occasions. Every item in my shop is made by hand and with care. I try and incorporate recycled and unusual materials in much of my work as possible. Thanks for stopping by!

Accepted payment methods

Returns and exchanges
We take every measure to ensure you receive a beautifully hand crafted design. If you are not pleased with your purchase for any reason, please let me know as soon as possible. All items, with the exception of sale and customized items may be returned for an exchange or refund within 5 days of receiving your item as long as it is in its original condition and not used. Owlet Design is not responsible for return shipping for refunds and/or exchanges.

Cancellations

Orders canceled during the proofing process and before final proof approval will be processed for a 50% cancellation fee.

Orders that have been proofed and approved cannot be canceled.
Payment
I accept Paypal which is handy for all because even if you don't have a Paypal account, you can still purchase items with a regular credit or debit card. Payment is required within 24 hours of purchase. Orders will not start processing until paid for.
Shipping
Every item that I made is made to order, unless otherwise stated. Once I receive an order, it will be shipped within 3 business days. If I can't for some odd reason, get the package out within that period, I will contact you so know when to expect it.

All purchases come displayed in a professional custom Owlet Design display box. All items are packaged with care and include instructions on how to ‘prepare’ your item if happened to shift during shipping.

All items are shipped via USPS Flat Rate Box. This is why my shipping prices seem high. If you would like insurance or a delivery confirmation, please convo me for a quote. We highly recommend this on larger orders!! We charge a very small amount for shipping so there is no tracking number or insurance on orders unless you send us a note that you would like to add it to your order. If you would like to upgrade your shipping please contact us BEFORE placing your order to see if we will be able to accommodate you and for a price quote.
Additional policies and FAQs
Privacy Policy

Owlet Design is fully committed to protecting your privacy. Any personal information that you share will be used simply to process your orders and under no circumstances will they be given to any third party. Upon completion of the order, we will continue to treat all information as strictly confidential.

If you have any further queries in regards to our privacy policy, please contact us.


Additional Policies and FAQs

If you are ordering an item that has sizing or color options, please be sure to state in the notes to seller on your ETSY receipt (NOT Paypal receipt) what your preferences are. We sometimes cannot see the Paypal notes to seller and if no instructions as to color or size are provided your order will be held back. Thank you!! :)


Customization

I very much welcome custom orders! Please allow 1 week for the order to be completed.


Proofs/Approval (Cards only!)

Owlet Design shall provide a final layout during the design of your card, including a final PDF of the design delivered by email. It is the responsibility of the customer to ensure all text and content are correct. Owlet Design does not take responsibility for customer omissions or errors. Spelling and punctuation checks are the responsibility of the customer. Once approval is submitted by the customer, your cards will be made to the final quantity requested. If making of the card has commenced, and the customer requires changes to be made, a re-make charge of the total order amount plus 10% will apply.

Please keep in mind that due to the process of handmade cards, there will be slight variation in each card as each one is made individually. Beware that colors are not exact on digital proofs and variations will depend on your monitor settings.


What Is A Proof?

A proof is a file image showing exactly how your items will be made. Proofs are extremely important because the file that generates your approved proof is my template used to create the remainder of the cards.

PLEASE PROOF-READ CAREFULLY. ONCE YOU APPROVE THE PROOFS, THERE WILL BE NO FURTHER REVIEW OF YOUR ORDER FOR SPELLING, PUNCTUATION OR CONTENT.


Copyright

All information, designs, illustrations, artwork, photography and website content are protected by copyright laws. All copyright is wholly owned and reserved by Owlet Design, no part may be reproduced in whole or part under any circumstances. Under no circumstances can any of our products be re-sold without written permission beforehand.

Owlet Design holds ownership and copyright on all designs whether from our existing lines or custom designed. Owlet Design also reserves the right to use/reproduce any part of any stationery produced by Owlet Design for marketing purposes and future designs.