Passport Covers Luggage Tags Checkbook Covers Gifts

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Announcement    ~•~ WEEKLY SHOP ANNOUNCEMENTS ~•~
- Embroidered items listed are 'Ready to Ship' unless otherwise noted in the listing. Custom embroidered items not available at this time.
- Typography Prints and Applique Patterns are instant downloads.
- Earrings ship within 2 business days of purchase.


Last updated on Nov 20, 2017

- Embroidered items listed are 'Ready to Ship' unless otherwise noted in the listing. Custom embroidered items not available at this time.
- Typography Prints and Applique Patterns are instant downloads.
- Earrings ship within 2 business days of purchase.


Kelley Terrill

Contact shop owner

Kelley Terrill


Average item review
4.5 out of 5 stars
See reviews that mention:
Quality 285 Shipping 687 Customer service 322

About owlsay

Sales 11,157
On Etsy since 2009

Practical Products with Stylish Flair

**Please see my special shop note under my Public Profile here: https://www.etsy.com/people/owlsay?ref=owner_profile_leftnav

My day usually starts with 2 little boys jumping on my bed to wake me up. They don't realize I've listened to them planning their surprise attack. We love this game and it makes our day start off happy. At some point through the day, we eat, play, I homeschool my 1st grader, we make messes and then we clean them up...mostly. Some where in there, I answer emails, set up listings, make orders and package them. My little 1st grader likes to put on the shipping labels.

I started Owl Say Designs in 2009 as a way to help supplement our income so I could continue to be a stay-at-home-mom. I guess now I'm a work-at-home-homeschooling-mom. The idea initially came to me when my husband had to start traveling internationally for work. He was always dropping his passport (usually in puddles) or spilling something on it. He asked me to find him a passport cover. I discovered I couldn't find one for less than $20 until I finally happened upon the vinyl I use for my passport covers now. For my first passport cover, I cut a piece a comic book page to fit and called it done.
My husband got lots of compliments on his cover and people were asking where he got it. I realized I could change the inserts and have dozens and dozens of patterns. To date, I have over 200 passport cover patterns! It was my desire to offer a completely functional product without having to sacrifice fashion. And it was equally important for it to be inexpensive so that it could be easily affordable for a wide range of people. So while my shop started with Passport Covers, it was only a natural extension to add matching Luggage Tags, Checkbook Covers and Card Cases.

When my husband, son and I flew to visit family and fumbled so much through Airport Security that I lost our boarding passes, I was hit with the inspiration of my Travel Clutch. At the time, the only ones I could find were made of leather by high-end manufacturers and priced at $200. I spent weeks drawing a pattern and making prototypes before I came up with the final result. While I am sometimes too shy to toot my own horn, I'm proud to say my Travel Clutch has been featured in magazines from Canada to Hong Kong.

After I developed my Travel Clutch, a Travel Agency contacted me to modify it for their travel documents to give to their clients and that is how the Portfolio Clutch was born. I still make these for the same Travel Agency with beautiful fabric they send to me from Japan!

After developing the Portfolio Clutch, a customer asked me if I could make it large enough to fit an A4 size (letter size) paper pad so she could carry something fashionable at work. Since then, I've made dozens of stylish larger Portfolios for both men and women to carry in their daily business life.

My main customer base has always been people looking for inexpensive travel gear, so that is where my focus remained for several years. I am forever grateful for the exposure my Etsy shop has gotten, but, as is common with Etsy shops, it has led to some copycatting of my ideas and business model. Unfortunately with me, this lead to a significant decline in income. So I am in the process of slowing reinventing Owl Say Designs and one of the ways I am doing this is by offering custom embroidered bags.

My favorite bags are the upcycled Military Bags. They so perfectly follow my 'functional but fashionable' motto! I love making a drab Military Bag look amazing by simply adding an embroidery design. I purchased new embroidery software this year. I am slowly teaching myself how to use it and hope to be able to offer more and more of my own designs. I have also had lots of customers request different sized bags to carry laptops or iPads which lead to me adding the Messenger Bags and Canvas Field Bags.

Everything about my shop ultimately comes back to my family. Everything I do, I do for them. It helps that I have always wanted to own my own business. I started pretending I was a business owner when I was 10 - I pretended I owned my own grocery store! Again I will say that I am forever grateful for Etsy and the changes they have made in recent years. They have given me the platform to own my own business and made changes to make managing it easier than opening my own website.

But mainly I am here by Providential guidance. I have been amazed at the success of Owl Say Designs. From blog and magazine features to wholesale and travel agency orders to everyday customer purchases. I am thankful God provided this avenue to bless our little family with income when He knew we would need it. I am thankful for all the weird situations I have been in that lead to inspiration for a product. I am thankful that my problem is I have too many ideas of what to do next to narrow it down and focus on one!

"The Lord had done this, and it is MARVELOUS in our eyes." Psalm 118.23

Shop members

  • Kelley Terrill

    Owner, Maker, Designer, Curator

    Christ follower. Wife to my love. Homeschooling & working mama. #boymom AWANA Commander. Maker of pretty things.

Shop policies

Last updated on November 20, 2017
My basic goal is for a buyer to be genuinely thrilled with something they have purchased from my shop. If you are unhappy for any reason, please contact me and let me try to change that!

BLOG: http://owlsaydesigns.blogspot.com
TWITTER: http://twitter.com/OwlSayDesigns
FACEBOOK: http://www.facebook.com/owlsaydesigns

FYI - I work in smoke free environment.

New to Etsy? Below is a guide to help you through the checkout process.

All pictures, descriptions, patterns, photos and items are protected under copyright. © 2009-2017 Owl Say Designs

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
Yes, I will accept returns and/or exchanges. If are unhappy with your order, or what you ordered is not what you envisioned, you may return your item/items. Shipping the items back to me for return or exchange will be the customers responsibility. (I recommend you purchase tracking info when shipping it back to me.) I also charge a Restocking Fee for all items returned. Please see details below.

• NO refund will be given for Instant Downloads.

• You have 14 days from the date of purchase to contact me about a refund or exchange and 30 days to return the item.

• NO shipping charges will be refunded.

• CUSTOM ORDERS cannot be refunded or exchanged.

• RESTOCKING FEE - all items returned have a 25% restocking fee.

• Refunds or exchanges will only be offered if the item returned to me is in resaleable condition. It MUST be returned unused!

• Please DO NOT send anything back to me without contacting me FIRST!

I do my very, very best to accurately describe each item listed. Please email me any and all questions about an item before you purchase!
Both Paypal and Credit/Debit card are accepted.

Texas Residents will be charged an 8.25% tax rate.
I typically within 2 business days of purchase.

All Embroidered Items are ready to ship unless otherwise noted. Typography Prints and Applique Patterns are instant download.

• I ship to the address you provide with your Etsy order when you checkout. Please make sure the address you enter is the one you'd like for me to ship to!

• I am a working mom to 3 boys and home school my 2 oldest (year round). In an effort to keep custom order lead times reasonable, I do not usually make daily treks to the Post Office. I generally use USPS Carrier Pickup and have 3 pick-ups a week. During peak season (Oct-Dec), I have daily pick-ups.

• If an item is purchased on a Friday, it will not ship until Monday.

DOMESTIC SHIPPING ~ Shipping prices quoted are USPS First Class Mail. When I have shipped your item, you will receive an email with your tracking information. EVERY US order will ship with a Delivery Confirmation number.

INTERNATIONAL SHIPPING ~ International shipments (Canada included) are mailed using USPS International First Class Mail. A tracking number is not available via First Class Mail for International Shipments. If you require a tracking number, I can use Priority Mail at an additional charge. First Class mail packages usually take 7-10 business days to arrive, but can take as long as 21-35 business days. I WILL NOT be responsible for packages lost in the mail. Effective 12/17/09 I WILL NOT be refunding any money for packages that do not arrive to Canada or any other country. If you want a tracking number, you will need to pay for Flat Rate Priority Mail shipping (please inquire for pricing).

• Any US order over $45 ships Priority Mail at no additional charge. You can choose to upgrade any order to Priority Mail for an additional charge. If you'd like to upgrade your order to Priority Mail shipping, please email me prior to purchasing so I can set you up a custom listing.

USPS Priority Mail: 2-3 Business days
USPS International Priority Mail: 6-14 Business days
USPS Express International Mail: 3-5 Business days

USPS First Class Mail: 2-5 Business Days / Varies
USPS International First Class Mail 7-35 Business days / Varies
Additional policies and FAQs
Handmade ~ All items are handmade by myself. Try, though I might, I have not mastered perfection. However, I do try very hard to make sure nothing leaves my hands without it being as close to perfect as possible.