owlsay

Passport Covers Luggage Tags Checkbook Covers Gifts

Rockwall, Texas

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

Items

11206 Sales

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Kelley Terrill

Contact shop owner

Kelley Terrill

Reviews

Average item review
5 out of 5 stars
(4358)
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About owlsay

Sales 11,206
On Etsy since 2009

Practical Products with Stylish Flair

Owl Say Designs began in 2009 with the goal to provide stylish, quality travel gear at inexpensive prices. The best of inventions are created by necessity and our story is no different. OSD was inspired by a traveling husband, a baby with acid reflux and a need to protect a passport. Inspiration isn't always glamourous, right!?

From 2009-2015, OSD dominated the Etsy market with affordable vinyl products and travel goods. Our matching passport covers and vinyl tags were featured on numerous travel blogs. Our signature OSD Travel Clutches were featured in publications within the US and from Canada to Hong Kong. We brokered behind-the-scene deals with multiple travel agencies providing them with custom passport covers, luggage tags and travel wallets.

We were having the time of our lives!

During that same time period, two new babies were added to the OSD family. Kelley began homeschooling and also working part-time in church ministry. Finally, Kelley discovered that *ideas* couldn't be copyrighted and that while imitation may be the sincerest form of flattery, it also makes a big dent in your pocketbook. OSD made a valiant effort selling supplies to their competitors under a different business name. While this was very satisfying, the OSD family eventually made the hard decision to close up shop and reexamine our priorities. We even terminated our deals with our travel agency partners.

But the dream never left...it lingered, always present, waiting for the right moment to re-emerge.

In 2022, OSD returned to the scene to live out the dream. The OSD boys are teens and preteens (well, one *baby* who thinks he's a preteen). They have traveled and have ideas of their own to improve OSD's line. We remained committed to offering quality products at affordable prices.

"The Lord had done this, and it is MARVELOUS in our eyes." Psalm 118.23

Shop members

  • Kelley Terrill

    Owner, Maker, Designer, Curator

    Kelley Terrill, owner of Owl Say Designs, has always had a creative and entrepreneurial spirit. In 2009, she originated the first inexpensive vinyl Passport Covers on Etsy. She soon followed with a full line of quality, inexpensive vinyl covers.

Shop policies

Last updated on September 11, 2022
My basic goal is for a buyer to be genuinely thrilled with something they have purchased from my shop. If you are unhappy for any reason, please contact me and let me try to change that!

All pictures, descriptions, patterns, photos and items are protected under copyright. © 2009-2022 Owl Say Designs

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 12 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Digital downloads
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
Yes, I will accept returns and/or exchanges. If are unhappy with your order, or what you ordered is not what you envisioned, you may return your item/items. Shipping the items back to me for return or exchange will be the customers responsibility. (I recommend you purchase tracking info when shipping it back to me.) I also charge a Restocking Fee for all items returned. Please see details below.

• NO refund will be given for Instant Downloads.

• You have 14 days from the date of purchase to contact me about a refund or exchange and 30 days to return the item.

• NO shipping charges will be refunded.

• CUSTOM ORDERS cannot be refunded or exchanged.

• RESTOCKING FEE - all items returned have a 15% restocking fee.

• Refunds or exchanges will only be offered if the item returned to me is in resalable condition. It MUST be returned unused!

• Please DO NOT send anything back to me without contacting me FIRST!

I do my very, very best to accurately describe each item listed. Please email me any and all questions about an item before you purchase!
Payment
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Texas Residents will be charged an 8.25% tax rate.
Shipping
I typically within 2 business days of purchase.

SHIPPING ADDRESS
• I ship to the address you provide with your Etsy order when you checkout. Please make sure the address you enter is the one you'd like for me to ship to!

SHIPPING TIMES
• I am a working & homeschooling mom to 3 boys. In an effort to keep custom order lead times reasonable, I do not usually make daily treks to the Post Office. I generally use USPS Carrier Pickup and have 3 pick-ups a week. During peak season (Oct-Dec), I have daily pick-ups.

• If an item is purchased on a Friday, it will ship on Monday.

DOMESTIC SHIPPING ~ Shipping prices quoted are USPS First Class Mail. When I have shipped your item, you will receive an email with your tracking information. EVERY US order will ship with a Delivery Confirmation number.

INTERNATIONAL SHIPPING ~ International shipments (Canada included) are mailed using USPS International First Class Mail. First Class mail packages usually take 7-10 business days to arrive, but can take as long as 21-35 business days. I WILL NOT be responsible for packages lost in the mail. Effective 12/17/09 I WILL NOT be refunding any money for packages that do not arrive to Canada or any other country. If you need a tracking number that allows you to track your package the entire route, you will need to pay for Flat Rate Priority Mail shipping (please inquire for pricing).

PRIORITY MAIL UPGRADE
• Any US order over $45 ships Priority Mail at no additional charge. You can choose to upgrade any order to Priority Mail for an additional charge.

:: SUMMARY OF SHIPPING TIMES ::
USPS Priority Mail: 2-3 Business days
USPS International Priority Mail: 6-14 Business days
USPS Express International Mail: 3-5 Business days

USPS First Class Mail: 2-5 Business Days / Varies
USPS International First Class Mail 7-35 Business days / Varies
Additional policies and FAQs
:: NOTES ::
Handmade - All items are handmade by myself. Try, though I might, I have not mastered perfection. However, I do try very hard to make sure nothing leaves my hands without it being as close to perfect as possible.