♥Ozark Scents-Handmade Soy & Soy Blend candles & soaps♥

Neosho, Missouri 392 Sales On Etsy since 2008

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♥Ozark Scents-Handmade Soy & Soy Blend candles & soaps♥

Neosho, Missouri | 392 Sales

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Shop policies

Last updated on February 3, 2011
♥Hello♥ Welcome to Ozark Scents Candles, Soaps & Crafts. I create for you highly scented, top quality candles and soaps for your home & bath pleasure. Ozark Scents is a small home-based family business. I, along with my family, have the pleasure to be located in the beautiful SW MO Ozarks.

Our candles are made of a soy blend or 100% soy wax and are highly scented all the way through. We use cotton wicks and quality fragrance oils. We love soy & soy blend candles because of the cleaner burn, great scent throw, and support of our farmers! ♥♥♥♥

♥Some tips on burning your candles♥
-Keep wicks centered and trimmed to around 1/4" each time candle is burned,
-Don't burn candles in drafty areas,
-Do not move a burning candle,
-Keep candle melt pool free of debris,
-Burn candle at least 3-4hrs at a time but not more than 4-5hrs for optimal burn rates,
-Each time candle is lit, melt pool should reach the edges of the jar and be around a 1/4" deep to prevent tunnelling of the candle on subsequent burns,
-Discontinue burning candle when 1/2" of wax remains,
-Do not extinguish candle with lid,
-Keep out of reach of children & pets,

Accepted payment methods

  • Other Method
Returns and exchanges
We will always work with our customers to solve any disputes or problems. We want you to have the most positive experience shopping with us. We will package our products to ensure that it makes it to you safely.

-Please report non-delivery of an item within 10 days of shipping to ensure a replacement.
-We will exchange up to 10 days after delivery conformation if candles are UNBURNED and in original packaging (packaged the way you received them).
-ALL shipping charges incurred for an exchange is customer responsibility.

-PLEASE MAKE SURE YOUR PAYPAL & ETSY SHIPPING ADDRESSES MATCH, if not, I will ship to the ETSY address,unless notified otherwise.
-Returned packages will be shipped again at your expense.
-PLEASE read all policies and product descriptions.

Again, we do believe in great customer relations and if there is any problems we promise we will try to satisfy all parties in a timely and professional manner. We DO NOT except returns on Soaps.
-We accept Paypal & Google Checkout (if paying with Google Checkout, please select other as payment option. Please let me know in message to seller that you would like to pay with Google checkout and wait for an invoice).
-Payment is due at time of order.
-After contact via email, if payment is not received by day 3, we will cancel the order.
-You DO NOT need a paypal account to pay with a credit card through paypal.
-Missouri residents add a 7.600% sales tax, done during checkout with paypal.
-We know times are not great right now and we will work with you if you communicate with us on payments.
-We will normally process your order and ship it out within 1-5 days of cleared payment (could be longer during holidays).
-We ship USPS Priority Mail with delivery conformation.
-All shipping charges indicated in our store are estimates.
-All shipments to the USA have delivery confirmation and tracking through USPS.
-We do combine shipping on orders placed the same day(if possible).
-I do pack my candles VERY well to ensure they will make it to you safely.
-Please keep in mind purchasing candles & soap during summer months is at your OWN RISK. Not responsible for melted or misshapen candles and/or soap.

International (Canada)
-International shipping orders are shipped International first class mail(this is without insurance and not trackable) unless you would like priority(with insurance and trackable), then just convo me and I will give you a quote.
-Anything weighing over 4 pounds has to be shipped USPS International Priority Mail (3-4 or more candles)
-You the buyer are responsible for all Customs fees, taxes, and duties.
-You the buyer are also responsible for knowing what cannot come into your country.
-We are not responsible for confiscated orders!!
-Shipping times vary.

-I will ship to the address on the ETSY receipt. Please let me know if you want it shipped to another address.


-If your package is returned to me, I will reship it at your expense.

We reuse and recycle shipping materials as much as possible! :)
Additional policies and FAQs
We do accept large orders and always welcome custom orders. Allow extra time for processing large orders. We do offer fundraisers or special events.

APPROXIMATE BURN RATES(Can be Longer or Shorter):
-Burn rates depend largely on how the candle is burned. To achieve maximum burn rates keep wicks trimmed and only burn for 4-5 hours at a time.

♥Full Scent descriptions available here: http://www.etsy.com/profile.php?user_id=6417651

Our Soy blend candles are usually pretty strong and can scent your entire home.

Our Pure Soy candles are highly scented and can scent large rooms.

We are convo Friendly, so if you have any questions at all please let us know!!