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It's our goal to serve you at our best to give you full satisfaction with our products. So, please don't hesitate to send us any questions or concerns.
Creating these jewelry is my art. I care about every decisions I make when creating. I want to make sure that you enjoy every moment with my jewelry. Thus the quality is my priority.
Hope you enjoy!
Accepted payment methods
Returns and exchanges
* Item must be returned within 7 DAYS from the day of the receipt.
* Worn or damage pieces can not be return. However, if the buyer agrees to pay for the cost of return postage and re-shipping, we can fix the item and send back to you. This option is only valid once per item you purchased.
* There will be a re-stocking fee for the amount of $5.00
* Refund will be made without the shipping fee.
* All costs for the return postage and insurance are the responsibility of the buyer.
Your jewelry will be shipped USPS First Class with Delivery Confirmation. Orders will be shipped usually within 24-48 hours after purchase, Monday - Friday (and sometimes on Saturday).
Domestic - $3.00 flat fee for upto 3 orders. ($0.75 for any additional item purchased)
Canada - $4.00 flat fee for upto 3 orders. ($0.75 for any additional item purchased)
Interantional - $5.00 flat fee. ($1.00 for any additional item purchased)
(INTERNATIONAL CUSTOMERS please be aware that you are responsible for any customs charges that may be incurred.)
* We're not RESPONSIBLE for items lost or damaged while shipping. We can add insuarance upon buyer's request.
Additional policies and FAQs
* For sterling silver, please keep in mind to store it in a closed bag due to oxidation. They could be cleaned very well with the silver cleaner.(they work quite impressively!)
* If you're looking for slightly different look from our designs, please let us know. We can work with you on custom orders. The custom work will take some extra time, but we will give you a good estimate of this before we accept your final order and pre-payment.